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Expat Risk Coordinator
hace 3 meses
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years.
As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company.
We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Expat Risk Coordinator will be embedded with one of Pinkerton's largest global clients.
Within its corporate security organization, and as a member of the Expat Duty of Care (EDC) program, the Coordinator addresses the evolving risk exposure of the client's expats in Mexico.
The focus of the role is to directly assist expats, implement country-wide expat risk mitigation solutions, and forge trusting relationships across the business.
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Assess expat exposure to health, safety, and security risks during their assignments, and in the aftermath of large scale, disruptive incidents.
- Develop operational guidelines based on the principles of risk management and industry best practices aimed at fulfilling the client's Expat Duty of Care (EDC) responsibilities.
- Establish relationships with external security professionals, embassy security teams, OSAC, and/or equivalent organizations and manage vendor performance.
- Establish close working relationships with internal Protective Services Intelligence Analysts, KFRE (Kidnap for Ransom and Extortion) professionals, Travel Risk Managers, Corporate Security Managers, and Relocation Program Managers.
- Conduct residential security assessments and provide recommendations inline with EDC Residential Security Standards.
- Cultivate and maintain close relationships with all expats in Mexico with a very strong focus on customer service.
- Providing preassignment briefings to expats relocating to Mexico and on an ongoing basis, as needed.
- Host 'town hall' meetings with expats to discuss safety and security concerns and provide appropriate guidance on a regular cadence.
- Monitor expat initial deployment, home leave, PTO, and repatriation;
- Provide ongoing travel advice in medium and high threat areas throughout assignments.
- Partner with the Protective Services Intelligence Analysts to proactively update country and city threat ratings and report changes to leadership, as required.
- Review expat routines after change in country/city threat rating or significant incident, and advise accordingly.
- Conduct expat accountability/welfare checks during or immediately after a significant incident.
- Create and maintain realtime communications lists for expats in Mexico and partner with Business Assurance Center (BAC), Crisis Management team, and Kidnap for Ransom and Extortion (KFRE) professionals to ensure all expat contact details are uptodate.
- Host exit interviews/customer feedback meetings prior to expat leaving country;
- Remove expat from communication lists and assist departed expat with any cases of identity theft/fraud postassignment.
- All other duties, as assigned.
Education, Experience, and Certifications:
Competencies:
- Knowledgeable of embassy security programs, preferred.
- Skilled in quantitative analysis of key metrics and data.
- Able to influence without authority across the organization.
- Effective written, verbal, and presentation skills.
- Able to interact effectively at all levels and across diverse cultures.
- Attentive to detail and accuracy.
- Able to manage ambiguity while proactively problem solving.
- Strong client orientation and results driven.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Adapts as the external environment and organization evolve.
- Able to forge relationships across multifunctional teams and stakeholders.
- Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Frequent sitting, standing, and/or walking.
- Able to function within remote work environment.
