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Technical Sales Support Specialist
hace 7 días
Our core values:
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story. This position reports toEL Sales Support Mgr.-Commercial Operat.Your role and responsibilitiesAt ABB, we are dedicated to addressing global challenges
Our core values:
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story. Make it your story.Your role and responsibilities In this role, you will have the opportunity to support the Sales organization and its customers in determining the most technically appropriate and cost-effective solutions.
Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.The work model for the role is:
#L-HybridThis role is contributing to the Electrification division in Monterrey, Nuevo Leon, Mexico.
You will be mainly accountable for:
- Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB's products/systems/applications.
- Providing technical support during technical meetings, product presentations, and negotiations.
- Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.
- Delivering product/solution/service-related training; and supporting the managers in preparing and validating the technical articles to publish.
Minimum of 2 years with ABB and GE and in depth knowledge of distribution and control products, including load centers, transformers, modular metering, industrial breakers, panel boards, motorcontrol, pushbuttons, safety switches, drives, Automatic Transfer Switches and programming MODBUS.Electrical distribution experience.
Engineering background. Residency or relocation to Monterrey, N.L. Mexico is required.Strong oral and written communication skills to effectively communicate in English with US Customers via the phone and email.
Ability to work with all levels of the organization.
BenefitsPaid Parental leave (gender neutral)Life insuranceRetirement planAccident insuranceWellbeing program
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