Workplace Experience Coordinator

hace 1 semana

Miguel Hidalgo, Ciudad de México CBRE A tiempo completo

Posted- 31-Mar-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Building Management, People/Human Resources- Location(s)- Miguel Hidalgo - Ciudad de Mexico - MexicoCBRE Group, Inc.

is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices).

CBRE has been included on the Fortune 500 since 2008, ranking #146 in 2019.

It also has been voted the industry's top brand by the Lipsey Company for 18 consecutive years and has been named one of Fortune's "Most Admired Companies" for seven years in a row, including being ranked number one in the real estate sector in 2019.

Its shares trade on the New York Stock Exchange under the symbol "CBRE."

CBRE is looking for a Workplace Experience Coordinator

JOB SUMMARY


The Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader.


As part of a "front-of-house" team, the Experience Coordinator/Technician is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services.


DUTIES & RESPONSIBILITIES

  • Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol and Workplace Onboarding.
  • Greets employees and announces clients and visitors. Conducts guest registration
  • Receives and directs incoming calls to appropriate parties.
  • Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues.
  • Curates and administers of the Host platform and client materials customized to meet to the full Host experience.
  • Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner.
  • Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.
  • Assists in the completion of the Service Business Continuity plan.

QUALIFICATIONS

  • HS Diploma or GED required.
  • A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.
  • Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
  • Utilize a high level of attention to detail as well as strong interpersonal skills.
  • Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
  • Ability to work requiring significant walking or through other means of mobility. Ability to work in a standing position for long periods of time. Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs.

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