Customer Experience Advocate

hace 1 semana


Aguascalientes, Aguascalientes, México XtendOps A tiempo completo

Location- Aguascalientes, Mexico- Job Type- Full Time
Skills:


  • Voice
  • Excel
  • ChatCategories:
  • Outbound
  • Sales
  • Customer Support
  • Inbound
  • Chat
  • Responsibilitiess need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.
A supports customers by providing helpful information, answering questions, and responding to complaints.

They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.


  • Qualifications
  • High school diploma or equivalent
  • All Levels of relevant experience from a related industry of the account we are hiring for or at least a Subject Matter Expert
  • Knowledge of customer service practices and principles
  • Excel
lent data entry and typing skills

  • Superior listening, verbal, and written communication skills
  • Ability to handle any stressful situation appropriately


  • Aguascalientes, Aguascalientes, México Sensata Technologies A tiempo completo

    The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

  • Customer Service Analyst

    hace 1 semana


    Aguascalientes, Aguascalientes, México Eaton A tiempo completo

    Eaton's IS VEH VGNA division is currently seeking a Customer service analyst.What you'll do:PRIMARY FUNCTION:This position is primarily responsible for Demand Management, Client interface & Client satisfaction, Forecasting activities, interface with Sales and Customer Service in USA. The Order Management Specialist is expected to maintain knowledge of all...


  • Aguascalientes, Aguascalientes, México Sensata Technologies A tiempo completo

    The Customer Success Specialist strongly supports the Account Management Team to ensure overall account growth, and high customer satisfaction.This person shall specialize in closing open issues with the customer, and create customer alignment on such topics as: change management, price management, customer portal, low volume opportunities (RFQ to WIN) and...

  • Customer Service Rep

    hace 1 semana


    Aguascalientes, Aguascalientes, México Sensata Technologies, Inc. A tiempo completo

    The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

  • Customer Care Supervisor

    hace 1 semana


    Aguascalientes, Aguascalientes, México Wallenius Wilhelmsen A tiempo completo

    Overview:Wallenius Wilhelmsen is seeking for a Customer Care Supervisor. This position is responsible for managing all traffic related functions for the selected markets and production sources globally. The Customer Care Supervisor is responsible to meet and or exceed contractual agreements and service requirements.Job Description: Grow and strengthen...

  • Customer Care Supervisor

    hace 1 semana


    Aguascalientes, Aguascalientes, México Wallenius Wilhelmsen group A tiempo completo

    Wallenius Wilhelmsen is seeking for a Customer Care Supervisor. This position is responsible for managing all traffic related functions for the selected markets and production sources globally. The Customer Care Supervisor is responsible to meet and or exceed contractual agreements and service requirements. OverviewWallenius Wilhelmsen is seeking for a...

  • Rep. Customer Service

    hace 1 semana


    Aguascalientes, Aguascalientes, México Donaldson A tiempo completo

    Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...


  • Aguascalientes, Aguascalientes, México Benchmark Digital Partners LLC A tiempo completo

    Innovate with Benchmark Digital as a Customer Services Associate Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you'll be helping customers throughout the business community empower informed decision-making,...


  • Aguascalientes, Aguascalientes, México Benchmark Gensuite A tiempo completo

    Customer Services AssociateFull Time | HybridAguascalientes, MXInnovate with Benchmark Digital as a Customer Services AssociateEveryone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you'll be helping customers throughout...


  • Aguascalientes, Aguascalientes, México Wallenius Wilhelmsen A tiempo completo

    Overview:Coordinate logistics processes, priorities and vehicle inventory status with operations and carriers, maintain communication and customer service, based on the processes established in:Ø ISO 9001:2015 (Quality Management Systems)Job Description: Ensure customer satisfaction and treatment Inform customer requirements to the entire organization...

  • Customer Planner

    hace 1 semana


    Aguascalientes, Aguascalientes, México Autoliv Mexico A tiempo completo

    Customer PlannerWhat you'll do:Production plans for final assemblies, ensuring optimum utilization of resources through MRP. Exceed the needs of the client anticipating their needs and fulfillment 100 of the deliveries. Create daily, weekly and monthly production plan for assigned areas according to customer's orders using the exception report tool, daily...


  • Aguascalientes, Aguascalientes, México Gordian Staffing A tiempo completo

    _Gordian Staffing, A New Way of HR._We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.Our client, based in Colorado, has...


  • Aguascalientes, Aguascalientes, México Sensata Technologies A tiempo completo

    The Customer Service Supervisor has responsibilities that may include but are not limited to; recruitment and performance management, expediting freight approvals in constrained supply situations, driving defined productivity improvement activities and coaching and developing a team to ensure effective management of customers escalations and operational...

  • Rep. Customer Service

    hace 1 semana


    Aguascalientes, Aguascalientes, México Donaldson Company, Inc. A tiempo completo

    Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...


  • Aguascalientes, Aguascalientes, México XtendOps A tiempo completo

    XtendOps is looking for account representatives to provide customer support to users in one of our leading companies. But let's make this job offer a bit more interesting. Let us tell you about us. We are a company with a strong focus on our people, we're innovating not just the customer service as an experience but we're solving the biggest IT questions...


  • Aguascalientes, Aguascalientes, México Gordian Staffing A tiempo completo

    Description: Gordian Staffing, A New Way of HR._We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.Know about our...


  • Aguascalientes, Aguascalientes, México Nissan Motor Iberica Sa A tiempo completo

    Customer Service Representative page is loaded Customer Service Representative Apply locations Aguascalientes, Aguascalientes - Mexico time type Full time posted on Posted 3 Days Ago job requisition id R Mision:The position is responsible on providing excellent and efficient quality service in inbound calls from Customers/Businesses that own a vehicle...


  • Aguascalientes, Aguascalientes, México Nissan A tiempo completo

    MisionResponsibilities:Requirements:Knowledge and skills.Basic understanding of the auto finance industry Experience.Knowledge on excellent Customer Service techniques (call center based preferably)Academic level. High School diploma / Bachelor degree preferredTechnical skills.MS Office IntermediateLanguage. Fluent EnglishWorking on site...

  • Customer Service Agent

    hace 1 semana


    Aguascalientes, Aguascalientes, México Nissan A tiempo completo

    Responsibilities:Receives a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS Customers or Businesses, NMAC/IFS Dealerships and/or Third Parties (Other Financial institutions, etc.) resolving inquiries, handling complaints and walking them through the correct process according to their original request.Maintains a Quality...

  • Engineer Sr

    hace 1 semana


    Aguascalientes, Aguascalientes, México Donaldson A tiempo completo

    Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...