Bilingual Medical Representative

hace 2 semanas


Saltillo, Coahuila de Zaragoza, México ContactPoint 360 A tiempo completo

Join our CP360 Family, today

From Maple Leaf to Monterrey:
Proudly Monterrey, Uniquely Canadian.


Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together

Who We Are:

  • Welcome to ContactPoint 360, the world's fastestgrowing global BPO.
  • At our roots, we are a Canadian privatelyowned family company where entrepreneurial spirit and cherished family values come together.
  • With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines.
  • Our achievements are grounded in an awardwinning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.
  • At ContactPoint 360 Inc., we deeply understand the meaning of family and values.
  • As a familyowned company, we cherish a sense of unity and support that extends beyond the workplace.
  • Our commitment to hiring the best talent is driven by our belief in the importance of familylike bonds within the organization.
  • We empower forwardthinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

Our Purpose:


Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.


Check out our YouTube video:

Responsibilities:

  • Assisting with customer questions.
  • Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
  • Making sales or recommendations for services that may better suit customers' needs.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Keeping records of customer interactions, transactions, and comments.
  • Knowing our products inside and out so that you can answer questions.

Position Requirements:

  • 6 months1 year of BPO customer service experience (preferred)
  • Previous Sales Experience (Call Center and or B2B a plus)
  • Demonstrates effective, clear and professional written and oral communication.
  • Education level
  • High School Diploma or equivalent (min.)
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
  • Build relationships with customers and engage them by going the extra mile

What we offer:

  • Great base salary plus bonuses up to $21,000 per month.
  • Law Benefits.
  • Major Medical Expenses.
  • Life Insurance.
  • Pantry Vouchers.
  • 2 Days Off.


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