IT Local Support Jr

hace 2 semanas


Juárez, Chihuahua, México Genpact A tiempo completo

Job description


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.

Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey

_Responsibilities:
_


  • Resolve IT Onsite Cases, Escalations and business critical.
  • Review & Followup Cases onsite and remote with support and operations.
  • Liaise with other departments (Invoice Processing, T&E, Helpdesk, etc.) in order to resolve vendor's issues or doubts.
  • Perform administrative tasks related to functional job or assigned by direct Manager.
  • Action oriented, proactive and resourceful in solving problems.
  • Selfmotivated and able to work to stretching deadlines, meet deadlines and work under pressure.

_Qualifications:
_


  • Strong Windows OS Knowledge.
  • Good understanding/knowledge of IT Tools.
  • Good level of MS Office
  • Word, Outlook, PowerPoint & Excel.
  • Excellent grammar skills in both English and Spanish.
  • Excellent communication skills spoken & written.
  • Strong understanding of Accounting Processes & Procedures.

Tipo de puesto:
Tiempo completo

Horario:

  • Turno de 8 horas

Prestaciones:

  • Aumentos salariales
  • Caja de ahorro
  • Estacionamiento de la empresa
  • Estacionamiento gratuito
  • Opción a contrato indefinido
  • Programa de referidos
  • Seguro de gastos médicos
  • Seguro de gastos médicos
mayores

  • Seguro de vida
  • Servicio de comedor
  • Vacaciones adicionales o permisos con goce de sueldo
  • Vales de despensa

Tipos de compensaciones:

  • Bono de asistencia
  • Bono de productividad
  • Bono de puntualidad

Puede trasladarse/mudarse:

  • 32424, Juárez, Chih: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Lugar de trabajo:
Una ubicación

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