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Service Engineer B

hace 3 meses

Santa Catarina, Nuevo León, México Siemens Digital Industries Software A tiempo completo

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.

We embrace change and work with curious minds re-inventing the future of work.

Join us and let us focus together on what's truly important:
making lives better with new ideas and the latest technology around the world.

Why you'll love working for Siemens

  • Freedom and a healthy work
- life balance

  • Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world's most significant problems
  • Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get rewards for them
  • Diversity and inclusivity focused.


Ser un líder y estratega que concentre su esfuerzo y visión en el cliente y el personal a su cargo, para direccionar, apoyar y controlar las actividades del Contrato de Mantenimiento y Operación de acuerdo a los compromisos contractuales en términos de calidad, costos y plazos adquiridos con GM, buscando el máximo nível de desempeño, dentro de un marco de protección a la salud ocupacional, seguridad industrial y medio ambiente, optimizando el uso de los recursos humanos, materiales y financieros de acuerdo a los valores y políticas Siemens S.A.


  • Definir los objetivos y estrategias organizacionales que permitan dar cumplimiento a los compromisos contractuales velando por el cumplimiento satisfactorio de los indicadores de gestión contractuales y a las expectativas de Siemens.
  • Representar a Siemens como interlocutor válido ante GM, participar en las reuniones contractuales establecidas y mantener una buena relación con el cliente.
  • Revisar periódicamente con Minera Peñasquito los indicadores de gestión contractuales, para validar su asertividad teniendo en cuenta factores tales como: Cantidad de indicadores, establecimiento de metas y aporte al mejoramiento en el desempeño del contrato
  • Definir los indicadores de desempeño y metas al interior de la organización de Siemens para alinear el esfuerzo interno con los objetivos y metas contractuales.
  • Reportar los progresos y desarrollos del Contrato a la Gerencia de GM y a la Gerencia de Siemens
  • Fomentar la implementación de una Cultura de Mantenimiento Proactivo, la cual se fundamenta en la Ingeniería de Mantenimiento, fortaleciendo la Planeación y Programación, el Mantenimiento Preventivo y la extensión en aplicación de técnicas de Monitoreo de Condiciones o Mantenimiento Predictivo, implementando Análisis de Causa Raíz y practicas de mejoramiento continuo,
  • Liderar el desarrollo de nuevos proyectos y/o oportunidades de mejoramiento y apoyar el mejoramiento continuo en los procesos y practicas organizacionales y de mantenimiento
  • Velar por el buen uso del SAP y las herramientas informáticas disponibles
  • Desarrollar soluciones a posibles problemas organizacionales y cuellos de botellas del contrato
  • Planear, optimizar y organizar las necesidades de recursos (humanos o materiales) a corto y mediano plazo para cumplir con la correcta ejecución del servicio.
  • Coordinar, apoyar y hacer seguimiento al plan de capacitación y desarrollo del personal en coordinación con RH para contar con un grupo competente y comprometido
  • Autorizar y participar activamente en el proceso de selección y promoción del personal a su cargo hasta nível de supervisores
  • Propiciar el cumplimiento de los programas de seguridad industrial y salud ocupacional, motivando la cultura del auto cuidado
  • Promover el cumplimiento de las normas de protección del medio ambiente, fomentando la implementación de programas que permitan cumplir con todas las disposiciones legales y contractuales.
  • Asegurar la implementación y sostenimiento del Sistema de Gestión Integrado de Calidad y el cumplimiento de los estándares que allí se definan
  • Identificar y/o validar nuevos riesgos del contrato y establecer planes de contingencias
  • Supervisar la correcta gestión de las diferentes áreas, asegurando el mantenimiento y conservación de los equipos, instalaciones y medios a su cargo
  • Elaborar el presupuesto de mantenimiento del contrato y monitorear el cumplimiento del mismo para conocer el recurso financiero con que se cuenta y optimizar su utilización
  • Detectar e implementar oportunidades de mejoramiento que permitan hacer reducción de costos
Velar por la oportuna y correcta facturación mensual de los servicios prestados

  • Planear y hacer seguimiento a las dir