Call Center Agent
hace 2 semanas
Tambourine is one of the fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with creative design, we revolutionize e-commerce for hotels, resorts and destinations.We are seeking for a Bilingual Call Center Agent - New Sales to join our team in Cancun (Zona Hotelera) for our business unit Reserv (booking engine). Our ideal candidate is analytical, strategy focused, detail oriented, and a great multi-tasker.Find us at https://www.tambourine.comThis is an On-site position at our Cancun Office.Our New Sales Agents will generate sales primarily through inbound and outbound calls using call center software. To do well in this role you need to have excellent listening and interpersonal skills to build relationships with clients and persuade them to purchase product.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.What we needAt least 1 year of customer service and sales experience in the hospitality or tourism industry. Ideal experience as a Call Center Agent.Availability for shift workStrong phone handling and active listening skillsProficiency in EnglishCustomer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyGeneral computer software knowledgeRole and ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs and wants and provide them with services that meet those needsSeize opportunities to upsell productsBuild sustainable relationships and engage customers by taking the extra mileMeet personal/team qualitative and quantitative targetsFollow up on Sales related Voice MailsManage sales related emails efficiently, with responses expected in within 24-hrsPerform Outbound calls for reservation abandonment serviceEqual Opportunity Employer:Tambourine does not discriminate and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, marital status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as outlined by state, or local laws, in the process of hiring, retention, or the promotion of the employee.
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Cancún, México Localiza & Co A tiempo completo_**Vacante para turno nocturno**_¡Estamos en busca de personas entusiastas para unirse a nuestro equipo en el **Corporativo de Cancún**!Como **Agente de Call Center**en **Localiza&Co**, serás el enlace clave entre la empresa y nuestros clientes potenciales. Tu principal responsabilidad será poder apoyar a nuestros clientes con sus dudas o consultas, así...
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Cancún, México IA Remodeling A tiempo completoAI remodeling company is looking for an enthusiastic Call Center Agent to become part of our team. As a top player in the construction industry, we are dedicated to delivering exceptional services to our clients consistently. **Responsibilities**: - Make outbound calls to potential customers - Identify the customer's needs and propose solutions to generate...
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Cancún, México IA Remodeling A tiempo completoAI remodeling company is looking for an enthusiastic Call Center Agent to become part of our team. As a top player in the construction industry, we are dedicated to delivering exceptional services to our clients consistently. **Responsibilities**: - Make outbound calls to potential customers - Identify the customer's needs and propose solutions to generate...
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Call Center Agent
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Cancún, Quintana Roo, México Tambourine A tiempo completoTambourineis one of the fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with creative design, we revolutionize e-commerce for hotels, resorts and destinations.We are seeking for aBilingual Call Center Agent - New Salesto join ourteam in Cancun (Zona Hotelera) for our business unit Reserv (booking engine). Our ideal...
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Cancún, QRoo., México Ecostar Remodeling & Construction A tiempo completoAI remodeling company is looking for an enthusiastic Call Center Agent to become part of our team. As a top player in the construction industry, we are dedicated to delivering exceptional services to our clients consistently.Responsibilities:Make outbound calls to potential customersIdentify the customer's needs and propose solutions to generate salesDeliver...
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Call Center Agent
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Cancún, México Reserv Tambourine A tiempo completo**Tambourine** is one of the fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with creative design, we revolutionize e-commerce for hotels, resorts and destinations.**This is an On-site position at our Cancun Office**.Our New Sales Agents will generate sales primarily through inbound and outbound calls using call center...
