Customer Success Specialist
hace 3 días
At Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our products and services to offer strategic solutions. In addition, you will have access to first-class training programs that will enhance your professional development.Key Responsibilities:Manage a portfolio of strategic customers, ensuring high levels of satisfaction and retention.Accurately prepare weekly, monthly, and quarterly sales forecasts.Promote the sale of services through consultative interactions and periodic reviews.Implement continuous improvements in the customer experience based on feedback.Lead calls with partners to share best practices and growth opportunities.Design and facilitate internal training for the sales team.Maintain a high volume of interaction with customers via phone and email.Ensure data integrity in CRM.Collaborate with internal teams to optimize processes and maximize commercial efficiency.Profile:Location: Mexico City (Tecnoparque, Azcapotzalco) – 100% on-site work.Experience: Minimum 1 year in B2B sales.Languages: Spanish and English (B2+ level).Skills:Customer focus and consulting skills.Ability to manage and forecast sales flow.Proficiency in MS Office and digital tools (email, video calls).Experience in CRM (Salesforce or similar).We offer:Hourly salary $132.49Legal benefits and aboveLife insuranceMajor medical insuranceDental and vision coverageContinuous training and professional development.Dynamic and collaborative corporate environment.Opportunities for growth in a leading company in its sector.Excellent facilities with cafeterias, restaurants, ATMs, and convenience stores.Free transportation from the Ferrería metro station to the offices.
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Customer Success Specialist
hace 2 días
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Customer Success Specialist
hace 2 días
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our...
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Customer Success Specialist
hace 3 días
Azcapotzalco, Ciudad de México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal.This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth.You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of our...
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Customer Success Specialist
hace 2 días
Azcapotzalco, Ciudad de México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Remote Customer Service Phone Agent
hace 1 día
Azcapotzalco, México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding of...
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Customer Service
hace 3 días
Azcapotzalco, México IMILE DELIVERY A tiempo completoEn búsqueda del mejor talento como Customer Service Specialist Si te apasiona la logística y tienes experiência en la realización de las siguientes actividades Supervisar y auditar los procesos de recepción, clasificación, carga y entrega de paquetes. Detectar desviaciones o incidencias en el flujo operativo y reportarlas oportunamente. Dar seguimiento...
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Business Specialist
hace 1 semana
Azcapotzalco, México Redpack A tiempo completo¿TE GUSTARÍA IMPACTAR LA VIDA DE + DE 1700 PERSONAS?En Redpack estamos comprometidos con el cambio constante, generar ideas y propuestas de valor que apoyen el desarrollo y crecimiento de cada uno de nuestros Redpackers, es por ello que estamos buscando al próximo miembro del equipo, que nos ayude a lograr estos grandes desafíos.Business...
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Customer service
hace 3 días
Azcapotzalco, Ciudad de México Imile delivery A tiempo completoEn búsqueda del mejor talento comoCustomer Service SpecialistSi te apasiona la logística y tienes experiencia en la realización de las siguientes actividadesSupervisar y auditar los procesos de recepción, clasificación, carga y entrega de paquetes.Detectar desviaciones o incidencias en el flujo operativo y reportarlas oportunamente.Dar seguimiento a...
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Remote Customer Service Phone Agent
hace 2 días
Azcapotzalco, Ciudad de México Tech Mahindra A tiempo completoAt Tech Mahindra, we are looking to add a Customer Success Specialist to our team with a focus on B2B sales and contract renewal. This role is key to ensuring customer satisfaction, driving retention, and contributing to sustained revenue growth. You will report directly to the Sales Manager, have an assigned territory, and develop a deep understanding...
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Bilingüe Customer Service Specialist
hace 3 días
Azcapotzalco, México HTNexus A tiempo completoEmpresa de Logística y Última Milla se encuentra en búsqueda de CUSTOMER SERVICE COORDINATOR BILINGÜE ¿QUÉ NECESITAS PARA APLICAR?: - 2 años de experiência en puesto igual y/o similar. - Inglés Conversacional Avanzado - Experiência: Atención y servicio a clientes ACTIVIDADES: - Gestión y desarrollo de clientes - Mantener una comunicación...
