Customer Success Manager
hace 6 horas
TITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.Responsibilities:Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements:2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must).Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions.Experience in identifying upsell/cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs - a must.A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST/PST time zones.Bachelor’s degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why Join TITAN?:Work with a dynamic and innovative team in a fast-growing SaaS startupCollaborate with industry-leading clients and gain exposure to cutting-edge technologiesEnjoy the flexibility of remote work and a healthy work-life balanceCompetitive compensation package and opportunities for professional growth and development
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Customer Success Manager
hace 20 minutos
Mexico City Latin Remote Workers A tiempo completoCustomer Success Manager / Passport GlobalPlease watch this 2-minute video first:Full time / 8 hours per day / RemoteCompensation:USD $1,500–$2,000 per month (based on experience)Benefits:13 days of paid vacation / 5 paid sick days / 11 floating holidays per yearOption to purchase 761 sharesMust-HavesBased in Latin AmericaFluent English (written &...
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Customer Success Manager
hace 20 minutos
Mexico City Latin Remote Workers A tiempo completoCustomer Success Manager / Passport GlobalPlease watch this 2-minute video first:Full time / 8 hours per day / RemoteCompensation: USD $1,500–$2,000 per month (based on experience)Benefits:13 days of paid vacation / 5 paid sick days / 11 floating holidays per yearOption to purchase 761 sharesMust-HavesBased in Latin AmericaFluent English (written &...
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Customer Success Manager
hace 5 días
Mexico City Latin Remote Workers A tiempo completoCustomer Success Manager / Passport Global Please watch this 2-minute video first: Full time / 8 hours per day / Remote Compensation: USD $1,500–$2,000 per month (based on experience) Benefits: 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year Option to purchase 761 shares Must-Haves Based in Latin America Fluent English (written...
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Customer Success Manager
hace 7 días
Mexico City Latin Remote Workers A tiempo completoCustomer Success Manager / Passport Global Please watch this 2-minute video first: Full time / 8 hours per day / Remote Compensation: USD $1,500–$2,000 per month (based on experience) Benefits: - 13 days of paid vacation / 5 paid sick days / 11 floating holidays per year - Option to purchase 761 shares Must-Haves - Based in Latin America - Fluent...
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Customer Success Manager
hace 4 semanas
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Customer Success Manager
hace 4 semanas
Mexico City Lenovo A tiempo completoDescription and Requirements The Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long‑term value creation. Serve as a trusted advisor and main post‑sales...
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Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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hace 2 semanas
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