People Operations Specialist

hace 2 meses


Guadalajara, Jalisco, México Epam A tiempo completo


We are seeking a People Operations Specialist to join our team.

The successful candidate will play a crucial role in the operations, finance, risk management, and legal aspects of our organization.

This position offers an exciting opportunity to contribute to the growth and success of our company.



Responsibilities
  • Serve as the primary point of contact for all escalations and concerns related to background investigations
  • Partner with external screening administrators to execute background checks in compliance with company and clients' requirements
  • Review background check results, identify gaps, and follow up with employees, managers, and stakeholders
  • Accurately process data from official documentation, forms, service tickets, and applicant apps
  • Execute the end-to-end I-9 verification process and review supporting documentation for accuracy
  • Support additional programs related to employee eligibility to work
  • Provide audit support to internal stakeholders and ensure document accuracy
  • Liaise with internal teams, external service providers, and jurisdictional sources to address documentation and applicant circumstances
  • Collaborate with onboarding and technology teams to troubleshoot challenges and offer guidance
  • Prioritize background check requests according to urgency and complexity
  • Manage urgent projects and high-volume requests to meet deadlines
  • Support internal processes for auditors and examiners
  • Stay updated with regulatory requirements and suggest process changes for compliance
  • Perform special projects as assigned
Requirements
  • Minimum of 2 years of experience in people operations or a related field
  • Strong understanding of background investigations, compliance, and regulatory requirements
  • Experience in executing background checks and reviewing results
  • Proficiency in processing official documentation and forms accurately
  • Knowledge of the I-9 verification process and compliance
  • Ability to manage audit support and compile accurate documents
  • Collaborative mindset to work with onboarding and technology teams
  • Strong prioritization skills to manage urgent projects and high-volume requests
  • Ability to stay updated with regulatory requirements and suggest process changes for compliance
  • Excellent communication skills to liaise with internal and external stakeholders
  • Fluent English at a B2+ level
Nice to have
  • Experience in a similar role within the finance, risk management, or legal domain is a plus
  • Familiarity with HRIS and ATS systems
  • Certification in HR or related field
  • Knowledge of data privacy laws and regulations
  • Experience with project management or process improvement initiatives
We offer
  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more


By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM ́s Privacy Notice and Policy.



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