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Business Operations Specialist

hace 2 meses


Guadalajara, Jalisco, México Hyperscayle A tiempo completo

Job Summary

Hyperscayle is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in driving business solutions and ensuring the smooth operation of our Salesforce database.

Key Responsibilities

  • Manage and maintain multiple user setups, profiles, and roles within the Salesforce database.
  • Customize objects, fields, record types, page layouts, and validations to meet business needs.
  • Collaborate with management, operations, sales, marketing, and end-users to create and manage complex workflow rules, data validation, and triggers.
  • Develop and create customized reports and dashboards to provide business insights.
  • Stay up-to-date with new Salesforce features and functionality, and provide recommendations for process improvements.
  • Identify and resolve system problems, and log and track issues for resolution.

Requirements

  • College degree or equivalent work/technical experience.
  • 2+ years of Salesforce experience, with Salesforce certification preferred.
  • Understanding of relational databases and data integration tools.
  • Experience with programming languages such as SQL, JavaScript, HTML, Java, and Apex.
  • Excellent communication and analytical skills.
  • Close attention to detail.
  • Ability to work independently and as part of a team on multiple projects.
  • Understanding of sales and marketing workflows and business processes.
  • Understanding of marketing automation.