Guest Service Expert

hace 3 semanas

Cancún, Quintana Roo, México Marriott International A tiempo completo
Job Number
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill.

Instead, we want to build an experience that is memorable and unique - with food and drinks on the side.

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.

Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local.

As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters.

We provide exactly what guests need in an uncomplicated way.

If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team.

In joining Four Points, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Environment Expert

    hace 2 meses

    Cancún, Quintana Roo, México Four Points by Sheraton Cancun Centro A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want...

  • Guest Environment Expert

    hace 1 semana

    Cancún, Quintana Roo, México Four Points by Sheraton Cancun Centro A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want...

  • Guest Environment Expert

    hace 3 semanas

    Cancún, Quintana Roo, México Four Points by Sheraton Cancun Centro A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ 1 - Lote 2 - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want...

  • Guest Environment Expert

    hace 2 meses

    Cancún, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Guest Environment Expert

    hace 1 semana

    Cancún, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Guest Environment Expert

    hace 3 semanas

    Cancún, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Cancun Centro, Avenida Tulum, MZ - Lote - SM 12, Cancun, Quintana Roo, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Marketing Executive

    hace 1 mes

    Cancún, Quintana Roo, México Marriott Vacations Worldwide A tiempo completo

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PRINCIPAL OBJECTIVE OF POSITION A front-line...

  • Marketing Executive

    hace 1 semana

    Cancún, Quintana Roo, México Marriott Vacations Worldwide A tiempo completo

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PRINCIPAL OBJECTIVE OF POSITION A front-line...

  • Marketing Executive

    hace 3 semanas

    Cancún, Quintana Roo, México Marriott Vacations Worldwide A tiempo completo

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PRINCIPAL OBJECTIVE OF POSITION A front-line...

  • Restaurant Supervisor

    hace 1 mes

    Cancún, Quintana Roo, México Hilton A tiempo completo

    A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in...

  • Restaurant Supervisor

    hace 1 semana

    Cancún, Quintana Roo, México Hilton A tiempo completo

    Restaurant Supervisor( Job Number: HOT0AKIG) Work Locations :Waldorf Astoria CancunCarretera Federal Cancun - TulumCancun77569 A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will...

  • Restaurant Supervisor

    hace 1 mes

    Cancún, Quintana Roo, México Waldorf Astoria Cancun A tiempo completo

    A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in...

  • Guest Experience Manager

    hace 1 semana

    Cancún, Quintana Roo, México Marriott Vacations Worldwide A tiempo completo

    Descripción del empleo Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. ...

  • Banquet Captain

    hace 2 meses

    Cancún, Quintana Roo, México Hilton A tiempo completo

    A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet...

  • Guest Experience Manager

    hace 1 semana

    Cancún, Quintana Roo, México Marriott Vacations Worldwide A tiempo completo

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.Responsabilidades:Responsable de identificar las...

  • General Manager

    hace 1 mes

    Cancún, Quintana Roo, México Hilton A tiempo completo

    A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.What will I be doing?As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent...

  • General Manager

    hace 1 mes

    Cancún, Quintana Roo, México Hilton Cancun - an All Inclusive Resort A tiempo completo

    A General Manager for Hilton All Inclusive Hotels is responsible for managing the Hilton Cancun All Inclusive team and overall targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.What will I be doing?As a General Manager you are responsible for managing the Hotel Executive team and overall...

  • General Manager

    hace 1 mes

    Cancún, Quintana Roo, México Canopy by Hilton Cancun La Isla A tiempo completo

    A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.What will I be doing?As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent...

  • General Manager

    hace 1 mes

    Cancún, Quintana Roo, México Hilton A tiempo completo

    A General Manager for Hilton All Inclusive Hotels is responsible for managing the Hilton Cancun All Inclusive team and overall targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures. What will I be doing?As a General Manager you are responsible for managing the Hotel Executive team and overall...

  • Reservations Agent

    hace 1 semana

    Cancún, Quintana Roo, México Hilton A tiempo completo

    Reservations Agent( Job Number: HOT0ANUT) Work Locations :Waldorf Astoria CancunCarretera Federal Cancun - TulumCancun77569 A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a...