Empleos actuales relacionados con Reservations Agent - Cancún, Quintana Roo - Hilton

  • Operations Agent for OTS Globe

    hace 1 semana

    Cancún, Quintana Roo, México Ots Globe A tiempo completo

    Operations Agent for OTS GlobeWe are seeking a skilled Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible for coordinating and managing incidents, questions, and requirements from our clients, suppliers, and end clients, Tour Operators.Main Responsibilities:Attend to general requests from...

  • Operations Americas Agent

    hace 4 días

    Cancún, Quintana Roo, México OTS Globe A tiempo completo

    {"title": "Operations Americas Agent", "description": "OTS GlobeWe are seeking an experienced Operations Agent to join our OTS Globe team in Mexico. As an Operations Agent, you will be responsible for coordinating and managing incidents, questions, and requirements from our clients, suppliers, and end clients, Tour Operators.Main Responsibilities:Attend to...

  • Operations Americas Agent

    hace 2 semanas

    Cancún, Quintana Roo, México Ots Globe A tiempo completo

    We are seeking a highly skilled Operations Americas Agent to join our team at Ots Globe in Mexico. As an Operations Americas Agent, you will play a crucial role in coordinating and managing incidents, questions, and requirements from our clients, suppliers, and end clients, Tour Operators.**Key Responsibilities:**• Provide exceptional customer service and...

  • Operations Americas Agent

    hace 2 semanas

    Cancún, Quintana Roo, México OTS Globe A tiempo completo

    {"Job Title: Operations Americas AgentAbout the Role:We are seeking a highly skilled Operations Americas Agent to join our OTS Globe team in Mexico. As a key member of our team, you will be responsible for coordinating and managing incidents, questions, and requirements from our clients, suppliers, and end clients, Tour Operators.Main...

  • Guest Service Ambassador

    hace 2 semanas

    Cancún, Quintana Roo, México Accor Hotels A tiempo completo

    Job Title: Guest Service AgentJob Summary:We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Movenpick Hotel Wellington. As a Guest Service Agent, you will be the first point of contact for our guests, responsible for creating lasting impressions and ensuring guest satisfaction.Key Responsibilities:Greeting and Welcoming...

  • Operations Americas Agent

    hace 4 semanas

    Cancún, QRoo., México OTS Globe A tiempo completo

    We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators. **Main responsibilities**: - Attention to general requests from clients/tour...

  • Operations Americas Agent

    hace 4 semanas

    Cancún, México OTS Globe A tiempo completo

    OTS Globe OTS Globe is a leading Hotel Trading Company based in Switzerland and operating in 19 countries and 65 destinations in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. We provide hotel products combined with advanced and flexible technological solutions. ...

  • Operations Agent

    hace 2 semanas

    Cancún, QRoo., México TUI Group A tiempo completo

    Cancun, MEX Hybrid Full Time 129236 40 We are seeking digital experienced and helpful individuals like you to join our diverse team of **Operations Agents - Excursions** in **Cancun**. You are responsible for communicating booking updates with our excursion suppliers and destination teams to ensure a smooth Service Delivery operation. If you have got the...

Reservations Agent

hace 3 meses

Cancún, Quintana Roo, México Hilton A tiempo completo
Reservations Agent(

Job Number:

HOT0ANUT)

Work Locations

:Waldorf Astoria CancunCarretera Federal Cancun - TulumCancun77569

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What will I be doing?

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards What are we looking for?

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

A passion for delivering great customer service A highly professional telephone manner and excellent communication skills Outstanding administration and organizational skills Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a Reservations environment Tertiary qualifications, or other collegiate-level degree What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Waldorf Astoria Hotels & Resorts

Job

:Call Center and Reservations