Data Analytics Support Engineer

hace 1 mes


Guadalajara, Jalisco, México Epam A tiempo completo


DESCRIPTION

Join EPAM as a Data Analytics Support Engineer

In this role, you'll be the first line of support for Data Analysis Technologies, ensuring that companies are getting the most value out of their information.

If you have a passion for empowering businesses to make better decisions and fuel their growth through data, we'd love to hear from you.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential



Responsibilities
  • Responding, diagnosing, resolving, and tracking support queries and community support cases or forum threads
  • Maintaining response and resolution speed as defined by SLOs
  • Keeping high customer satisfaction scores and following quality standards in 90% of cases
  • Using existing troubleshooting tools and techniques to establish root cause for queries and provide a customer-facing root cause assessment
  • Performing internal classification queries documenting classes of problems and preventative actions for further retroactive analysis
Requirements
  • 2+ years of experience working with support projects and/or a 24x7 environments
  • Advanced English level (B2+/C1)
  • Customer Service and Customer Experience
  • Ability to communicate technical content/advice in a structured manner
  • Mandatory advanced knowledge in Programming - Coding, System design / scaling, Data, Data - analysis techniques, Linux / Unix - System, constraints, how Linux works, ETL or any cluster tool (Hadoop) or distributed computing
Technologies
  • Programming
  • Data - databases
  • APIs / System Design
  • Web Technologies - HTTP and Authentication
  • SQL or BQL
  • Query execution reading/optimizing
  • Algorithms & data structures
  • Testing
  • Linux / Unix & Linux / Unix - Command line
  • Web technologies / troubleshooting
  • Networking
  • TCP/IP troubleshooting
  • IP routing
  • DNS
We Offer
  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills
Conditions
  • By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM ́s Privacy Notice and Policy


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID: 276759We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description - Master Data Support Engineer Adhering to service operations and activities in accordance with the mission and goals of the organization Work with operations leads and other service owners across the global...


  • Guadalajara, Jalisco, México Epam A tiempo completo

    DescriptionJoin EPAM as a Data Analytics Support EngineerIn this position, you will play a key role in providing support for Data Analysis Technologies, ensuring companies maximize the value of their data.If you are passionate about helping businesses make informed decisions based on data to drive their success, we want to hear from you.EPAM is a top global...


  • Guadalajara, Jalisco, México Hewlett Packard Enterprise A tiempo completo

    Senior Analytics Data Engineer page is loaded Senior Analytics Data Engineer Apply locations Bangalore, Karnataka, India Guadalajara, Jalisco, Mexico time type Full time posted on Posted 30+ Days Ago job requisition id Senior Analytics Data EngineerDescription - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a...

  • Senior Data Engineer

    hace 6 días


    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Cancel Inicio Trabajos para Senior Data Engineer en Guadalajara > 99 Hoy Senior Data Integration Support Engineer Guadalajara, Jalisco AstraZeneca Hoy **AstraZeneca **is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's ......


  • Guadalajara, Jalisco, México NTT DATA, Inc. A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Master Data...


  • Guadalajara, Jalisco, México Hewlett Packard Enterprise A tiempo completo

    Senior Analytics Data Engineer page is loaded Senior Analytics Data Engineer Apply locations Bangalore, Karnataka, India Guadalajara, Jalisco, Mexico time type Full time posted on Posted 30+ Days Ago job requisition id Senior Analytics Data EngineerDescription -Applies advanced subject matter knowledge to solve complex business issues and is regarded as a...


  • Guadalajara, Jalisco, México Flex A tiempo completo

    Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We welcome people of all backgrounds. A career with...


  • Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...


  • Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...


  • Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...


  • Guadalajara, Jalisco, México Oracle A tiempo completo

    Senior Data Analytics Engineer-230000NPApplicants are required to read, write, and speak the following languages: English, SpanishPreferred QualificationsWhy Oracle NetSuite Global Business Unit (NSGBU)?One word — transformation.At Oracle NetSuite Global Business Unit (NSGBU) we believe the cloud is here to stay and so do our 20,000+ customers. We believe...


  • Guadalajara, Jalisco, México EPAM Systems A tiempo completo

    DESCRIPTION:Join EPAM as a Data Analytics Support EngineerIn this role, you'll be the first line of support for Data Analysis Technologies, ensuring that companies are getting the most value out of their information.If you have a passion for empowering businesses to make better decisions and fuel their growth through data, we'd love to hear from you.EPAM is...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job Description Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Data Engineer- Snowflake to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Senior...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID:213251We are currently seeking a Application Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where requiredGood knowledge of Unix, SQL and scriptng langugagesWork on supporting Product servers and...

  • Data Engineer

    hace 5 días


    Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    Who We AreWho We WantAs a Data Engineer at Arrive Logistics, you're joining a small team with big plans to improve the way our teams in the analytical space work with data. We're building a modern Data Platform from the ground up. Arrive's data capabilities are expanding and you'll have a great opportunity to help define new design patterns, frameworks, and...


  • Guadalajara, Jalisco, México Capgemini A tiempo completo

    Capgemini Engineering is a world leader, we provide innovative and unique R&D and engineering services across all industries. Join us for a career full of opportunities, where you can make a difference. About the role: You will collaborate in an ambitious project focused on Data Analytics for a top client in the Telecommunications indutry. Main Requirements:...


  • Guadalajara, Jalisco, México Capgemini A tiempo completo

    Capgemini Engineering is a world leader, we provide innovative and unique R&D and engineering services across all industries. Join us for a career full of opportunities, where you can make a difference.About the role:You will collaborate in an ambitious project focused on Data Analytics for a top client in the Telecommunications indutry.Main Requirements:...

  • Data Engineer

    hace 6 días


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...


  • Guadalajara, Jalisco, México AstraZeneca A tiempo completo

    ABOUT THE OPERATIONS IT TEAMOperations IT is a global IT capability supporting the Global Operations organisation.We business partner with Operations capability areas: Pharmaceutical Technology Development, Manufacturing & Global Engineering, Quality Control, Sustainability, Supply Chain, Logistics and Global External Sourcing and Procurement. We operate out...

  • Data Engineer

    hace 5 días


    Guadalajara, Jalisco, México Invest in Quality A tiempo completo

    Fecha de publicación: 22 Mayo 2024The Senior Data Engineer will be responsible for the design, development, implementation, and support of the Data Initiatives throughout Gallagher, to ensure that optimal data delivery architecture is consistent throughout ongoing projects. You will engage in supporting the data analysts and data scientists, and data needs...