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As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
Your Primary Responsibilities Include
Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications.
Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.
Your Role and Responsibilities
developer/configurator in Salesforce implementations, especially in the Telecommunications industry (Salesforce Industries), focused on best practices.
Required Technical and Professional Expertise
Required Professional and Technical Expertise**
Hands On experience with implementing enterprise CRM technical solution, including all aspects of configuration, customization, and integration out of which at least 6 years are on Salesforce
(+ 3+ years) Hands on leading advanced technical and/or business consultative services to the client and building technical and integration specification documentation.
(+ 2+ years) design and development utilizing the Salesforce Field Service
(+ 4+ years) hands-on development utilizing the programmatic framework of the Platform including Mobile, SSO, API's, web services, and integration to enterprise systems.
- Exposure to Web Services, Soap & REST APIs, and integrations with various third-party tools
- Able to custom build using JavaScript, AngularJS, JSON Scripting, HTML, CSS, Lightning, VisualForce, SOQL/SOSL, and Apex.
- Professional experience in a test-driven and formal QA development environment
- Familiarity in Salesforce Sharing Visibility and Access models
- Excellent understanding of object-oriented design patterns especially those pertinent to Apex
Knowledge of Agile development practices, particularly scrum and sprint-based delivery
- Able to interact effectively with customers, and stay focused on customer objectives
- Adaptable to changing requirements, changing schedules
- Ability and desire to participate in project planning and scoping, both in a project kickoff role as well as a pre-sales role
- Willingness to communicate project exceptions (e.g. slipping schedules) to project manager
- Experience with Version Control Systems (especially Git-based) preferred
- Familiarity with Jira and/or other Agile Lifecycle Management tools preferred
- Familiarity with Salesforce DX a plus
- Familiarity with AutoRABIT and/or other Continuous Integration tools a plus'
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.