Credit & Collections Analyst
hace 1 mes
SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. Our culture guides everything we do – how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders.
SEE generated $5.5 billion in revenue in 2023 and has approximately 17,000 employees. The company operates out of 46 countries/territories, and our products are distributed in 115 countries/territories around the world. To learn more, visit
What does the Credit & Collections Analyst do?As part of the Credit and Collections team, you will be in charge of following and managing a customer's portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales).
What are your responsibilities?- Responsible for serving a portfolio of clients.
- Work with other departments (Sales, Customer service) to solve queries and continuous improvement.
- Participate in improvement projects.
- Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.
- Send reminders for unpaid invoices selecting the most appropriate and efficient mode (customers calls or emails)
- Check, set up, and update customers' accounts: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group's policies.
- Negotiate payment plans with specific clients to manage credit notes, when the process requires it.
- Fluent English
- Related experience in Credit and Collections or Finance.
- Intermediate Excel
Requisition id: 46575
Relocation: No
SEE is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. SEE prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].
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