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Business Systems Analyst

hace 3 meses

Zapopan, Jalisco, México Jabil A tiempo completo
Job Summary

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

Essential Duties And Responsibilities

  • Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.
  • Write functional specifications of user needs for application development, enhancements, and testing.
  • Analyze user requirements, procedures, and problems to improve existing systems.
  • Prepare functional, systems and program specifications.
  • Prepare project plans and implementation schedules.
  • Confer with organizational units involved to determine requirements.
  • Maintain and develop documentation for responsible area.
  • Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development
  • Prepare project plans and schedules.
  • Provide status updates of assigned projects.
  • Recommend/conduct training.
  • Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
  • Serve as escalation point for troubleshooting issues.
  • Maintain a good working relationship with customers and vendors.
  • Ensure 100% adherence to all IT and department policy, processes and procedures.
  • Participate in the exchange of ideas and information within the department.
  • Ask questions; encourage input from team members.
  • Provide regular updates to appropriate managers.
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field".
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confer with reporting manager on complex or unusual situations.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems.
  • Understand and embrace the business and IT strategic direction.
  • Comply and follow all procedures within the company security policy.
  • May perform other duties and responsibilities as assigned.

Management & Supervisory Responsibilities

  • Typically reports to Management. Direct supervisor job title(s) typically include:
  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

Job Qualifications

KNOWLEDGE REQUIREMENTS

  • Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job
  • Strong communications and customer service skills
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

Education & Experience Requirements

  • Bachelor's Degree required.
  • Degree in Computer Science or Management Information Systems preferred.
  • Minimum 2 to 5 years work experience in a related position.
  • Or an equivalent combination of education, training or experience.

, BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.