Assistant Head Coach Consumer Service/ Subgerente de Servicio

hace 4 semanas

Ciudad de México, Ciudad de México Nike A tiempo completo

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Cambiar el juego está en nuestro ADN. Nos impulsa nuestro propósito , nuestro legado y buscamos visionarios que creen el futuro con nosotros .

¿ Suena como un juego que quieras ganar ?

¿A quién buscamos ?

Estamos buscando a nuestro próximo Assistant Head Coach Consumer Service quien liderará la estrategia de servicio y producto hacia nuestros consumidores en nuestra nueva Flagship Store: Nike Mexico City.

Bsta persona será la responsable de dirigir y controlar la estrategia de servicio y producto de la tienda, incluyendo la exhibición del producto para alcanzar objetivos anuales de venta y rentabilidad así como asegurar el crecimiento del negocio y la conexión con nuestros consumidores a través del producto.

¿En qué trabajarás?

  • Responsable del cumplimiento de los objetivos a corto y largo plazo que afectan a la tienda
  • Supervisa el crecimiento sostenible y rentable del negocio de tiendas comunicando claramente las prioridades estratégicas del negocio al equipo y apoyándoles en su ejecución
  • Ciclo de vida del producto. Desde la recepción en el almacén hasta la comercialización visual en el piso de ventas, garantizará que el consumidor siempre tenga acceso al producto correcto en el momento adecuado
  • Entrena al equipo en el proceso " door to floor " de mercancías dentro de la tienda y los diferentes conceptos dentro de la misma tienda
  • Mapeo de talento de su equipo. Prioriza el desarrollo del equipo, la formación funcional y la retención para "ganar al cliente" a largo plazo en Nike
  • Planificación de negocio: crear la visión para el negocio (marca, atletas, consumidores)
  • Conocer su perfil de consumidor, zona de mercado y estrategias de la competencia
  • Asegurarse de que todos los miembros de staff y atletas entienden y mantienen los estándares de merchandising visual de toda la tienda

¿Con quién trabajarás?

Esta persona será responsable de liderar al equipo de producto y visuales de la tienda y reportará directamente el Head Coach. Trabajará de manera cross funcional con otras áreas como visual, merchandising , operaciones, almacén, consumer experience , etc.

¿Qué traes a Nike?

  • Experiencia relevante de 5 años en Retail en roles gerente o subgerente
  • Experiencia en estrategia de venta y producto
  • Administración de personal
  • Ventas generales en productos de consumo deseable deportivos
  • Liderazgo
  • Orientado al detalle
  • Comunicación efectiva
  • Capacidad de análisis
  • Organización
  • Excelente manejo de programas computacionales
  • Habilidades numéricas (análisis financiero del negocio)
  • Inglés intermedio; capaz de establecer conversaciones simples y lectura

¿Qué te ofrece Nike?

  • Sueldo base más Bono mensual
  • Prestaciones superiores a las de la ley
  • Contratación Directa
  • Plan de crecimiento y carrera
  • Excelente ambiente Laboral
  • Calzado y uniforme sin costo
  • Seguro de Gastos Medico Mayores
  • Plan Dental anual
  • Vales de despensa
  • Fondo de Ahorro

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Benefits

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

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