Empleos actuales relacionados con Market Quality Manager MSB - Ciudad de México, Ciudad de México - JW Marriott Hotel Mexico City

  • Market Quality Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job SummaryWe are seeking a highly skilled Market Quality Manager to join our team at Marriott International. As a key member of our operations team, you will be responsible for implementing quality assurance processes that meet our company's mission and brand standards.Key ResponsibilitiesQuality Assurance: Develop and implement quality assurance processes...

  • Market Quality Assurance Specialist

    hace 2 días

    Ciudad de México, Ciudad de México Marriott A tiempo completo

    Job SummaryThe Market Quality Manager is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.Key ResponsibilitiesCoaches managers on adopting the Total Quality Management leadership...

  • Strategic Market Intelligence Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Nissan Motor A tiempo completo

    About the Role:Nissan Motor is seeking a highly skilled Strategic Market Intelligence Manager to join our team. As a key member of our market research department, you will be responsible for providing strategic and actionable insights to drive business growth.Key Responsibilities:Develop and implement market research strategies to inform business...

  • Market Development Manager

    hace 2 días

    Ciudad de México, Ciudad de México oilandgas A tiempo completo

    Market Development Manager - Stationary Refrigerants (LATAM)As a critical leadership position, this role will drive market expansion and growth for Honeywell's Stationary Refrigerants business in LATAM. The successful candidate will identify new business opportunities, develop strategic partnerships, and implement market development initiatives.Key...

  • CMI Market Research Manager

    hace 6 días

    Ciudad de México, Ciudad de México NielsenIQ A tiempo completo

    About NielsenIQWe are a leading provider of market research and analytics solutions, helping businesses make informed decisions in a rapidly changing market.Job SummaryWe are seeking an experienced CMI Market Research Manager to join our team. As a key member of our analytics team, you will be responsible for delivering high-quality market research and...

  • Quality Assurance Manager

    hace 4 días

    Ciudad de México, Ciudad de México Freudenberg Group A tiempo completo

    Quality Assurance Manager **About the Role** We are seeking a highly skilled Quality Assurance Manager to join our team at the Freudenberg Group. As a Quality Assurance Manager, you will be responsible for leading the implementation and maintenance of quality standards across our products and services. **Key Responsibilities** * Develop and implement...

  • Market Financial Manager

    hace 6 días

    Ciudad de México, Ciudad de México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly skilled Market Financial Manager to join our team at Johnson Controls International. As a key member of our finance team, you will be responsible for driving business results and providing financial guidance to our operational and functional teams.Key ResponsibilitiesAssist the Regional Finance Director and Metro...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México General Motors A tiempo completo

    Job Summary:We are seeking a highly skilled Quality Assurance Manager to support vehicle engineering in the implementation of quality requirements. The ideal candidate will have a strong background in quality control and process improvement, with experience in monitoring consistency to global metric definitions and performance.Key Responsibilities:Monitor...

  • CMI Market Research Manager

    hace 4 días

    Ciudad de México, Ciudad de México NielsenIQ A tiempo completo

    About NielsenIQWe are a leading provider of market research and analytics solutions, helping businesses make informed decisions in a rapidly changing market.About the RoleWe are seeking an experienced Market Insights Consultant to join our team. As a key member of our analytics team, you will be responsible for delivering high-quality market research and...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Lear Corporation A tiempo completo

    Job SummaryLear Corporation, a leading Tier 1 automotive supplier, is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our Quality department, you will play a critical role in ensuring compliance with quality systems and standards.Key ResponsibilitiesCoordinate compliance with quality systems based on industry...

  • Quality Assurance Manager

    hace 4 días

    Ciudad de México, Ciudad de México Hml México S.A. De C.V A tiempo completo

    Job DescriptionJob Title: Quality Assurance ManagerJob Summary:We are seeking a highly skilled Quality Assurance Manager to join our team at Hml México S.A. De C.V. The successful candidate will be responsible for providing training in quality assurance and related techniques to personnel involved in the quality system.Key Responsibilities:Conduct effective...

  • CMI Market Research Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México NielsenIQ A tiempo completo

    About this roleNielsenIQ is seeking an experienced consultant to join our analytics team. As a CMI Market Research Manager, you will be responsible for delivering high-quality research projects to our clients.Key ResponsibilitiesManage multiple projects simultaneously, ensuring seamless execution and timely completion.Develop and maintain strong...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Snaphunt A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at Snaphunt. As a Quality Assurance Manager, you will be responsible for ensuring compliance to Good Manufacturing Practices (GMP) and improving the quality of outputs through continuous improvement of operations.Key ResponsibilitiesDevelop and implement quality...

  • Quality Assurance Manager

    hace 4 días

    Ciudad de México, Ciudad de México TikTok A tiempo completo

    {"title": "Quality Assurance Manager", "content": "About the RoleThe Quality Assurance Manager will be responsible for managing moderation accuracy assessment efforts across markets and LOBs. This role will drive operational excellence for MX and LATAM Quality Operations by managing a team of QAs and Team Leaders.Key ResponsibilitiesDrive operational...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Caterpillar Financial Services Corporation A tiempo completo

    About the RoleCaterpillar Financial Services Corporation is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:Develop and implement quality management systems to ensure compliance with regulatory...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Crane Nxt A tiempo completo

    Job Description**About the Role**We are seeking a highly skilled Quality Assurance Manager to join our team at Crane Nxt. As a Quality Assurance Manager, you will be responsible for ensuring the highest quality standards are met in our products and services.Key ResponsibilitiesManage channel-related customer complaints through our CRM system, lead the...

  • CMI Market Research Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México NielsenIQ A tiempo completo

    About this roleNielsenIQ is seeking an experienced consultant to join our analytics team. As a CMI Market Research Manager, you will be responsible for delivering high-quality research projects to our clients.Key ResponsibilitiesManage multiple projects simultaneously, ensuring seamless execution and timely completion.Develop and maintain strong...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México CommScope A tiempo completo

    Job SummaryWe are seeking a highly skilled Quality Assurance Manager to join our team at CommScope. As a Quality Assurance Manager, you will be responsible for implementing and maintaining an effective quality system that ensures our products meet the highest standards of quality.Key ResponsibilitiesQuality System ImplementationDevelop and implement a...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Cummins A tiempo completo

    Job SummaryCummins is seeking a talented Quality Assurance Manager to join our team in San Luis Potosí, Mexico. As a Quality Assurance Manager, you will play a critical role in ensuring the quality of our products and processes.Key ResponsibilitiesManage and lead the development, implementation, and maintenance of quality systems and processes.Supervise...

  • Quality Assurance Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Snaphunt A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at Snaphunt. As a Quality Assurance Manager, you will be responsible for ensuring compliance to Good Manufacturing Practices (GMP) and improving the quality of outputs through continuous improvement of operations.Key ResponsibilitiesDevelop and implement quality...

Market Quality Manager MSB

hace 4 meses

Ciudad de México, Ciudad de México JW Marriott Hotel Mexico City A tiempo completo
Job Number
Job Category Procurement, Purchasing, and Quality Assurance
Location Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary

The position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

Candidate Profile

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.Core Work ActivitiesManaging Quality Assurance GoalsCoaches managers on adopting the Total Quality Management leadership style.
Conducts monthly audit to ensure compliance with company and brand standards
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
Directs property quality efforts to address critical customer requirements.
Assists with regional and/or company-wide implementation of company best practices.
Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
Managing Quality ToolsEnsures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
Uses data collection methods to compile, display, track, and analyze defect trends.
Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
Analyzes issues and identifies trends.
Managing The Guest ExperienceReviews guest feedback with leadership team and ensures appropriate corrective action is taken.
Responds to and handles guest problems and complaints.
Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Models service behaviors that meet or exceed guest expectations.
Management Competencies
Leadership
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving And Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
Building And Contributing To Teams - Actively participates as a member of a team to move the team toward the completion of goals.
Driving For Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning And Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent And Organizational Capability
Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning And Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
Detail Orientation - The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.
General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.
Source: Hospitality Online