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Program Administrator
hace 6 días
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Administrator located in Guadalajara, North Campus.
Reporting to the Program Management Director, Program Administrator role involves assists with managing customer accounts in all aspects of the business relationship.
What a typical day looks like:
- Assist in the review of program proposals or plans to define time frame, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
- Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.
- Prepares program reports and executive presentations for management, client, or others.
- May assist in metric development and tracking for the program.
- Occasional travel to customer locations.
- Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
- Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.
- BA/BS or equivalent work experience.
- Intermediate English.
- Previous experience in similar positions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
- Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
- Demonstrates advanced skills in functional/technical area.
- Demonstrates capability in guiding a major initiative that impacts the site.
- Billing experience is also a plus.
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
- Site
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