Eater Growth operation manager

hace 3 días

Ciudad de México, Ciudad de México Didi Global A tiempo completo


Eater Growth operation manager

Mexico City - Mexico

Operations & Strategy - Food Regular

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About the company

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.


DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.


For more information, please visit:



About the team/role


Our Eater Growth team is responsible for acquiring new users into the platform and converting them into loyal users across the countries we operate in the Spanish Speaking Region. We do this by effectively managing our promotion activity, in-depth user understanding and effectively deploying our country strategies.


You will lead the Mexico operation by defining and executing the growth strategies across the country in the cities we operate.



In this role, you'll be...
  • Full owner of strategies to improve new user growth, retention and drive new users into loyal users
  • Build a pipeline of strategic projects to improve order growth and efficiency. Lead the execution of those projects in the agreed time frame ensuring a high quality output while working collaboratively with different relevant stakeholders.
  • Monitor her operation on a daily basis, making timely changes as needed to meet OKR goals
  • Build process and principles within the organization to improve operation performance
  • Build relevant lasting organizational knowledge, document it and share with key stakeholders across the organization
  • Collaborate with several supporting areas like marketing, product, and user research to help improve the user's experience
  • Be a champion of a team culture aligned to Didi values while guaranteeing a positive work environment


We're eager to be in touch because you have...
  • 5-7 years of work experience.
  • Engineering, economics or other analytically-focused academic background.
  • Bias for action: Great attitude and hands-on approach.
  • Data driven and Strategic mindset
  • Proven to be self-motivated, self-directed, and eager to take ownership of tasks.
  • Clear communicator - able to synthesize a lot of information quickly and highlight the key insights.
  • Proficiency in English & Spanish


You'll love working at DiDi because...

We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven
We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics

Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other

Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all

We are committed to building inclusive and diverse teams

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.



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