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Business Analyst Sr
hace 2 meses
El Rol
- Profesional especializado en entender, analizar y mejorar los procesos y sistemas dentro de una organización. Este rol desempeña una función crucial al actuar como intermediario entre los equipos de negocios y tecnología, traduciendo las necesidades y objetivos empresariales en soluciones prácticas y eficientes.
- Las funciones principales de un Business Analyst incluyen la identificación de oportunidades de mejora, la recopilación y análisis de datos, la elaboración de informes y la creación de propuestas de soluciones
- Análisis de requisitos en colaboración con diversos departamentos CFT – Placement – Ops – GBC
- Creación de modelos visuales y documentación comprensible.
- Identificación y optimización de procesos de información, servicio, actualización de datos y modelos operativos.
- Comunicación efectiva entre equipos
- Colaboración en pruebas para garantizar la implementación exitosa de soluciones en el Proyecto de Transformación.
- Construir relación fuerte con los principales puntos de contacto para fortalecer los resultados del modelo comercial
Los Requerimientos
- Data clean up y manejo de bases de datos básicos.
- Identificar y corregir discrepancias e inconsistencias en los datos.
- Proponer e implementar prácticas de gobernanza de datos para mantener la integridad de la información.
- Desarrollar y mantener procedimientos y protocolos de limpieza de datos.
- Haber sido Business Analyst – PM durante un periodo mínimo de 3 años.
- Necesario tener conocimiento en el área de consultoría, servicios, comercial, seguros o banca.
- Tener experiencia en condiciones contractuales generales de atención al cliente.
- Manejo de Microsoft Office (Excel, Power Point, Word).
- Tener habilidades altas de comunicación escrita y verbal.
- Orientado a resultados
- Gestión de proyectos
- Tener cordialidad y buen trato en las relaciones.
- Con habilidades altas de organización y buena gestión del tiempo.
- Tener sentido de compromiso.
- Capacidad de trabajo en equipo.
- Estructurado y orientado a procesos con evaluación de riesgos
- Tener sentido de urgencia y de prioridades.
- Con habilidades de análisis y síntesis estratégico.
- Orientado a un pensamiento crítico.
- Tener capacidad para proponer cambios cuando sea pertinente.
- Disponibilidad para atender asuntos críticos.
- Manejo del idioma inglés preferentemente}
- Necesario tener conocimiento en el área conocimiento en el área de consultoría, servicios, comercial, seguros o banca
- Tener experiencia en atención al cliente interno / final.
- Tener conocimiento satisfactorio en mejora continua.
- Conocimiento y entendimiento del Mejora de Procesos.
- Comprender adecuadamente el rol esperado del PM / Business Analyst (valores, alcances, actividades
Empleador de Igualdad de Oportunidades.
