Reservation Manager

Join to apply for the Reservation Manager role at SLS Cancun1 day ago Be among the first 25 applicantsJoin to apply for the Reservation Manager role at SLS CancunDirect message the job poster from SLS CancunSupervise the hotel's reservation system, ensuring its proper operation.Ensure accuracy in the entry and management of reservation data.Analyze occupancy and rate trends to maximize revenue.Implement pricing strategies and promotions to increase occupancy.Provide exceptional customer service by managing reservation-related inquiries and issues.Train the team in customer service techniques and reservation handling.Work closely with the sales, marketing, and front desk departments to ensure smooth communication.Coordinate with the sales team to manage groups and special events.Prepare reports on reservation performance, occupancy, and market trends.Conduct regular analyses to identify opportunities for improvement.Supervise and train the reservations team, setting objectives and evaluating performance.Foster a positive and motivating work environment.All responsibilities described here are illustrative and not limiting; they may vary based on the hotel's needs in fulfilling its service objectives.QualificationsMinimum of 3 years of experience in similar roles within the hotel or tourism industry.Excellent oral and written communication skills in both Spanish and English.Creativity.What's in it for you...The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.A competitive package and plenty of opportunity for development.Discounts across the entire Ennismore family of brands.Seniority levelSeniority levelExecutiveEmployment typeEmployment typeFull-timeJob functionIndustriesHospitalityReferrals increase your chances of interviewing at SLS Cancun by 2xSign in to set job alerts for “Reservations Manager” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr