Customer Support Representative
hace 4 días
OverviewCustomer Support Representative - PueblaWhat does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Support Representative.ResponsibilitiesResearch and resolve issues reported by the client's end-users via phone, email, and chat support.Manage and maintain a test lab of devices running services to be used for reproducing customer issues.Ensure that all log-in and passwords (both internal & external) are kept confidential.Document all information on customer interaction according to standard operating procedures.BenefitsMinor and Major medical expense Insurance plus Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the statePaid Birthday LeavePaid Time Off starting at 21 days on your first year.Food vouchers of 220 MXN weeklyLife insuranceSavings FundSchool Tuition programsA World Class Experience.RequirementsMust be willing to complete assessments that include a typing test of 25+ wpm.Great communication skills, written and orally.Must be adaptable and flexible, demonstrating abilities to work with process and information changes.Must be at least 18 years of age.RecommendedExperience with customer service via phone, email, and live chat support is preferred but not requiredExperience in customer service, sales, billing, collections, and technical supportTaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.Req Id: R_2409_12762Posted At: Tue Jan 28 2025 00:00:00 GMT+0000 (Coordinated Universal Time)DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Outsourcing and Offshoring ConsultingReferrals increase your chances of interviewing at TaskUs by 2xGet notified about new Customer Support Representative jobs in Puebla, Puebla, Mexico.San Juan Bautista Cuatlancingo, Puebla, Mexico #J-18808-Ljbffr
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Customer Service Representative
hace 1 semana
Puebla, México Elife A tiempo completoElife is a Startup developing innovative technology in the passenger transport industry, providing any type of ground transportation worldwide, including Group/event transportation, NEMT transportation, senior and disability transportation, pet relocation, bilingual driver for non-english speak clients. - **Customer support representative (Working 6 days a...
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Customer Service Executive
hace 5 días
Puebla, México WEEM A tiempo completoWe are a US-based e-commerce brand seeking a qualified Customer Service Support Representative.**Responsibilities**:- Provide excellent customer service and support.**Requirements**:- Analytical mindset- Great communication skills- Advanced level of English- Previous experience in customer serviceWe are a growing company so there is a lot of potential for...
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Customer Service Executive
hace 6 días
Puebla, México WEEM A tiempo completoWe are a US-based e-commerce brand seeking a qualified Customer Service Support Representative. **Responsibilities**: - Provide excellent customer service and support. **Requirements**: - Analytical mindset - Great communication skills - Advanced level of English - Previous experience in customer service We are a growing company so there is a lot of...
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Customer Service Representative
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Puebla, México Tres R A tiempo completo**Vacante para la empresa Tres R en Puebla, Puebla***:Customer Service Representative.****Requisitos**:- **Ingles conversacional.**:- Cuentas con Bachillerato trunco o en curso.- **No necesitas experiência.**:- **Vives en Puebla o Tlaxcala.****Ofrecemos**:- **INGRESOS DE HASTA $10,500.**:- Prestaciones de ley.- Capacitación pagada.- Contratación...
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Head of Customer Support
hace 1 semana
Puebla, México Roverpass A tiempo completo**Head of Customer Support - SaaS | Leadership | Remote**:Join **RoverPass**, a leading online booking platform for RV parks and campgrounds across the United States, as our **Head of Customer Support**. This pivotal role combines team leadership, operational excellence, and strategic collaboration to ensure a seamless customer experience across our SaaS...
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Head of Customer Support
hace 1 semana
Puebla, México Roverpass A tiempo completo**Head of Customer Support - SaaS | Leadership | Remote**: Join **RoverPass**, a leading online booking platform for RV parks and campgrounds across the United States, as our **Head of Customer Support**. This pivotal role combines team leadership, operational excellence, and strategic collaboration to ensure a seamless customer experience across our SaaS...
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Customer Service Representative
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Puebla, Puebla, México Santafe Consultores A tiempo completoEmpresa trasnacional, lider en su ramo, estamos en busca de un Customer Service Representative con experiencia en SAP para incorporarse a nuestro equipo de atención al cliente. IDIOMA INGLES INTERMEDIO, CONVERSACIONAL (Se evaluará en entrevista).Tu principal responsabilidad será gestionar las consultas y problemas de nuestros clientes, utilizando las...
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Customer Service Representative
hace 6 días
Puebla, México Alcom Intermodal Inc A tiempo completoCustomer Service Representative Alcom Intermodal Inc•Puebla (de los Angeles), México Descripción del trabajo Job Duties Ensure accurate and timely data entry into our operating system Track and trace containers as required Utilize Process Monitors and Workflows on daily basis Ensure timely movement and delivery of containers to customers Ensure accurate...
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Bilingual Customer Service Representative
hace 3 semanas
Puebla, México ONDECOR A tiempo completo**Description**:**Customer Service Manager Responsibilities**:- Support our customers through a variety of sales platforms- Support our customers through calls- Coordinate mockup/previews with our Design Team- Send quotes to Customers- Organize To-Do's- Create Quick Replies to the most common questions- Followup Conversations- Followup...
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Bilingual Customer Service Representative
hace 6 días
Puebla, México Ondecor A tiempo completoDescription Customer Service Manager Responsibilities: Support our customers through a variety of sales platforms Support our customers through calls Coordinate mockup/previews with our Design Team Send quotes to Customers Organize To-Do's Create Quick Replies to the most common questions Followup Conversations Followup Sales Requirements Excellent English...
