HR Partner, Customer Care
hace 2 semanas
HR Partner, Customer Care page is loaded## HR Partner, Customer Carelocations: Queretaro BSC, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R-17370**Role Summary:**The Human Resources Customer Care Representative will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit.Hybrid role: 3 days in office/2 days work from home**Responsibilities:*** Respond to customer requests, (calls, chats, tickets) and provide guidance to associates and managers* Consistently execute HR processes, using case management, chat, and telephony* Provide guidance to associates and managers on self-service transactions and navigating the HR portal* Research solutions to HR customer inquiries and escalate as needed* Understand and be able to communicate HR policies, processes, and procedures* Adhering to Flowserve’s safety, integrity, and code of conduct policies* Other duties as required and assigned by manager**Requirements:*** Bachelor’s degree in business/HR* Ideally 2-3 years of experience in HR or customer service or HR service delivery* Proficiency in English and Spanish, Portuguese will be an advantage* Exceptional customer service, emotional intelligence and empathy* Excellent probing abilities, to identify true need from customer* Resourcefulness and ability to find answers quickly* Thorough with responses to inquiries and issues* Adaptable to different customer types and situations* Technologically savvy to improve and automate activities* Confidentiality and discretion for managing sensitive information* Executive presence and ability to deliver high touch support**Preferred :*** Studies in Human Resources* Relevant experience* Prior experience in an HR Operations Environment* Working knowledge of Workday and/or Neocase
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Bilingual HR Partner
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Santiago de Querétaro, México Flowserve A tiempo completoA global leader in industrial solutions is seeking an HR Partner, Customer Care to promote a people-first culture. This hybrid role requires delivering expert HR consultation to management and employees, addressing HR inquiries, and guiding customers through the HR portal. Ideal candidates must hold a bachelor's degree in business or HR, possess 2-3 years of...
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Bilingual HR Partner
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Santiago de Querétaro, México Flowserve Corporation A tiempo completoA global flow control solutions leader is seeking an HR Partner, Customer Care to build a people-first culture. You will provide expert HR consultation and support to management and employees. This hybrid role requires a Bachelor's degree in business/HR and ideally 2-3 years in HR or customer service. Bilingual skills in English and Spanish are essential,...
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HR Partner, Customer Care
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Santiago de Querétaro, México Flowserve Corporation A tiempo completoJoin to apply for the HR Partner, Customer Care role at Flowserve Corporation If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in...
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HR Partner, Customer Care
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Santiago de Querétaro, México Flowserve Corporation A tiempo completoJoin to apply for the HR Partner, Customer Care role at Flowserve Corporation If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in...
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HR Partner, Customer Care
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Santiago de Querétaro, México Givaudan A tiempo completoJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000...
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Santiago de Querétaro, México Grupo Orenes A tiempo completoEn Grupo Orenes, estamos en búsqueda de un/a HR BUSINESS PARTNER para unirse a nuestro equipo en la oficina central. Responsabilidades del puesto Cumplimiento legal laboral: Asegurar que todas las políticas y prácticas de Recursos Humanos cumplan con la Ley Federal del Trabajo y demás regulaciones aplicables (IMSS, INFONAVIT, STPS, Implementar y mantener...
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Santiago de Querétaro, México Grupo Orenes A tiempo completoEn Grupo Orenes, estamos en búsqueda de un/a HR BUSINESS PARTNER para unirse a nuestro equipo en la oficina central. Responsabilidades del puesto Cumplimiento legal laboral: Asegurar que todas las políticas y prácticas de Recursos Humanos cumplan con la Ley Federal del Trabajo y demás regulaciones aplicables (IMSS, INFONAVIT, STPS, Implementar y mantener...
