Payment Specialist

hace 3 semanas

Guadalajara, México Astrazeneca A tiempo completo

**Description**:At AstraZeneca we turn ideas into life changing medicines.Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.We're inspired by the things that seem impossible.Here, we see the impact of our collective ideas and expertise, and the power of science to deliver them.Every one of our employees makes a difference to patient lives every day.Our mission is ambitious, and it takes the skills of a collaborative team to really deliver on what science can do and to always put patients first.Working at AstraZeneca we believe in the potential of our people and our commitment to develop our people beyond what was thought possible.**Major Responsibilities**:- Engage with external stakeholders (External Experts) in compliance with AstraZeneca SOP's, maintaining professionalism and high ethical standards throughout all interactions whilst protecting reputational risk to the business.- Execute prompt and timely payments to EE's and Patients in accordance with Service Level Agreements to achieve Key Performance Indicator targets.- Initiate the process for reimbursing the External Expert for services including any out of pocket expenses.- Ensure accurate and timely vendor set up to mitigate payment delays.- Work with the Business Engagement Owner and/or Medical Communications agency to collect relevant data and documents, and agree payment of appropriate fees and expenses.- Prepare and submit payment request for processing by Finance and follow up with the External Expert to confirm receipt.Work with Finance to resolve any payment issues.- Utilise and maintain simple yet comprehensive payment templates and tools, as needed.- Maintain tracker/dashboards/systems to be able to generate useful reports to customers (activity owners, business leaders, etc)- Maintain and ensure data integrity in Salesforce, ePay, DocuSign systems and other relevant systems, ensuring accuracy, completeness and timeliness of updates.- Assimilate and adopt new systems, tools and processes where these are required for delivering the role.- Manage timely delivery and resolution of ad hoc queries from External Experts, customers and other stakeholders.**Education/Experience Requirements**- Bachelor's degree or equivalent experience- Must have working knowledge of the following systems/tools:- SAP- DocuSign- SharePoint- Smartsheets- Should have working knowledge of the following systems/tools:- Ariba- SalesForce- Positive 'can do' attitude- Able to manage multiple priorities, work to deadlines and turnaround times, work well under pressure and adapt to ever-changing scenarios- Strong attention to detail- Strong organizational and interpersonal skills- Problem solving skills- Capable of working independently but also take instruction and direction from others- Excellent written and verbal communications skills- High ethical standards; trustworthy; operate with absolute discretion.**Other requirements**:- Ability to work across cultures and geographical boundaries- Competent technical / systems experience and skills- Project management experience

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