VIP Account Manager
hace 4 semanas
Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in. As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market. Your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide tailored experiences to ensure the loyalty and satisfaction of the VIP players. Responsibilities Develop and maintain strong, personalized relationships with high-value players in your market.Serve as the main point of contact for VIP players, promptly addressing their inquiries, concerns, and requests.Provide customized support to VIP players, including managing deposit and withdrawal requests, resolving payment issues, and ensuring a seamless gaming experience.Gain an in-depth understanding of VIP player preferences and proactively deliver personalized promotions, bonuses, and incentives to maximize player value.Continuously monitor and analyze player activity, identifying trends and opportunities to enhance player engagement and retention.Collaborate with the marketing team to design targeted campaigns and promotions specifically tailored to VIP players in your region.Stay up-to-date with the latest product developments, game features, and promotions to effectively communicate this information to VIP players.Handle VIP player complaints and disputes with a focus on fair and efficient resolutionsProvide regular reporting on the performance of your VIP players, accompanied by recommendations for improvement to the management team. Requirements: Bachelor's degree in a related field or equivalent work experience.Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management.Profound understanding of your country iGaming market, along with in-depth knowledge of player preferences.Outstanding communication and interpersonal skills.Bilingual or native level of Spanish MX as well as good communication skills in English.A customer-centric mindset with a firm commitment to delivering top-tier customer service.Strong analytical capabilities, with a data-driven approach to decision-making.Proficiency in using customer relationship management (CRM) tools and other relevant software.Ability to work effectively both independently and as part of a team.Flexibility in terms of working hours, as VIP player management may occasionally require evening and weekend availability.Exceptional problem-solving skills and the capacity to remain composed under pressure.Availability to work on shifts Monday to Sunday until 2,00am (night shifts and weekends are worked from home)
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VIP Account Manager
hace 4 semanas
Mexico City Triskel Consulting A tiempo completoOur client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in. As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market. Your primary responsibility will be to...
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Technical Account Manager
hace 9 horas
Mexico City Azkait A tiempo completoTechnical Account Manager Join to apply for the Technical Account Manager role at Azkait AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Technical Account Manager Requisitos Ingeniería Sistemas o afines +3 años en gestión de cuentas,...
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Technical Account Manager
hace 2 días
Mexico City Azkait A tiempo completoTechnical Account Manager Join to apply for the Technical Account Manager role at Azkait AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Technical Account Manager Requisitos Ingeniería Sistemas o afines +3 años en gestión de cuentas,...
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Account Manager
hace 4 semanas
Mexico City EnterOne Latam A tiempo completoAccount Manager - Technical Training & Professional Services (Mexico) About the Role We're seeking a dynamic Account Manager to drive growth and manage relationships for our Technical Training and Professional Services business in Mexico. This is a unique opportunity to combine revenue generation with strategic account management, working directly with...
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Account Manager
hace 2 semanas
Mexico City Cognodata A tiempo completoEn Cognodata somos una consultora tecnológica en pleno crecimiento, especializada en aportar valor a nuestros clientes a través de soluciones innovadoras en ámbitos como Inteligencia Artificial, Data, Marketing Automation.. . Nuestra misión es conectar la tecnología con los resultados de negocio y crear relaciones duraderas basadas en confianza y valor....
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Account Manager
hace 2 semanas
Mexico City Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes. El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Además de coordinar...
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Account Specialists Manager
hace 3 semanas
Mexico City Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company. About the Role We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of...
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Virtual Account Manager
hace 2 semanas
Mexico City Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes. El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Su rol es generar...
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Account Manager de Servicios
hace 2 semanas
Mexico City Remoto Workforce A tiempo completoAccount Manager (Healthcare & SaaS) As an Account Manager, you'll be deeply involved in client service, operations, and project execution bridging communication between leadership, partners, and teams. Partner directly with executive leadership to support and execute strategic initiatives &##129309; · Serve as the primary point of contact for select client...
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Account Manager
hace 4 semanas
Mexico City Metropolitan Area Nextshore A tiempo completo🌊 Account Manager📍 CDMX - Zona Poniente (Presencial o Híbrido)🕘 Lunes a viernes, 9:00 a.m. a 6:00 p.m.💼 Tiempo completoEn Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
