Customer Success Manager
hace 2 semanas
Customer Success Manager – TITANJoin TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America.As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities.ResponsibilitiesServe as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Qualifications2–4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company.Excellent verbal and written communication skills with strong customer-facing abilities.Experience in identifying upsell / cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs.A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST/PST time zones.Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why Join TITAN?Work with a dynamic and innovative team in a fast-growing SaaS startup.Collaborate with industry-leading clients and gain exposure to cutting-edge technologies.Enjoy the flexibility of remote work and a healthy work-life balance.Competitive compensation package and opportunities for professional growth and development.Referrals increase your chances of interviewing at TITAN by 2x.Get notified about new Customer Success Manager jobs in Mexico City, Mexico.Salary range: $96,$120,(current listing).#J-*****-Ljbffr
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Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 2 semanas
Xico, México Remote A tiempo completo**About Remote**:**All of our positions are fully remote.You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate.The key to...
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Customer Success Manager
hace 2 semanas
Xico, México Lenovo A tiempo completoThe Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments.This is a key role that supports customer retention, expansion, and long-term value creation.Serve as a trusted advisor and main post-sales contact for enterprise...
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Customer Success Manager
hace 2 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity.As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams.At Pentera,...
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Customer Success Manager
hace 3 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
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Customer Success Manager
hace 3 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
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Customer Success Manager
hace 3 semanas
Xico, México Pentera A tiempo completoCustomer Success Manager - LATAMLocation : MexicoAccelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
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Customer Success Manager- Latam
hace 2 semanas
Xico, México Onebeat A tiempo completoCustomer Success Manager – LATAMDescriptionThe Customer Success Manager will build and maintain strong relationships with retail clients, guiding them through the customer lifecycle to ensure they achieve success and ROI from our retail planning SaaS platform.This role requires product knowledge and industry expertise to serve as a trusted advisor.Key...
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Customer Success Manager
hace 4 horas
Xico, México Snatch Up Jobs A tiempo completoCustomer Success Manager Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We're seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you will ensure our partners achieve maximum value and...
