Customer Success Manager- Latam
hace 2 semanas
Customer Success Manager – LATAMDescriptionThe Customer Success Manager will build and maintain strong relationships with retail clients, guiding them through the customer lifecycle to ensure they achieve success and ROI from our retail planning SaaS platform.This role requires product knowledge and industry expertise to serve as a trusted advisor.Key ResponsibilitiesLead client onboarding and training to drive product adoption and ensure quick time-to-value.Build and maintain relationships with key stakeholders, from end-users to C-level executives.Help clients understand their retail planning goals, track progress, and demonstrate ROI through business reviews.Monitor usage data to identify risks and opportunities, engage with at-risk accounts, and prevent churn.Manage the renewal process and identify upsell or cross-sell opportunities.Gather client feedback to collaborate with internal teams and influence the product roadmap.Requirements3+ years in retail planning operations like supply chain, or inventory management as planner or allocator is a must.2–5 years of experience in Customer Success, Project Management, or Implementation.Skills include strong communication, problem-solving, project management, and customer-centricity.Strong analytical and problem-solving abilities.Proficiency with Microsoft Excel, SQL, Python.Attention to detail and strong organizational skills.English proficiency.A Bachelor's degree in Industrial Engineering or related field.Seniority LevelMid-Senior levelEmployment TypeFull-timeJob Function & IndustriesJob function: OtherIndustries: Technology, Information and InternetLocation: Mexico City, MexicoSalary: $1,******–$1,******#J-*****-Ljbffr
-
Customer Success Account Manager
hace 2 semanas
Xico, México Aditi Latam A tiempo completoIT Recruiter at Aditi Latam??| Hiring in LATAM for Worldwide Projects??Reimagine your reality!At Aditi Consulting, we are looking for a Customer Success Account Manager (CSAM) – Azure / App Modernization / Data to guide enterprise customers through successful adoption, consumption, and modernization of Microsoft Cloud solutions.In this role, you will act...
-
Latam Customer Success Manager – Retail Planning Saas
hace 2 semanas
Xico, México Onebeat A tiempo completoA leading SaaS company is seeking a Customer Success Manager for the LATAM region in Mexico City.This mid-senior level position involves building and maintaining strong relationships with clients, ensuring product adoption, and demonstrating ROI.Ideal candidates will have over 3 years of experience in retail planning operations and excellent communication...
-
Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITANJoin TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America.As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
-
Remote-First Latam Customer Success Manager For Ai Crm
hace 2 semanas
Xico, México Creatio A tiempo completoA global AI platform vendor is seeking a Customer Success Manager in Xico, Veracruz, to enhance customer satisfaction across the LATAM region.The ideal candidates will have over three years of experience with corporate customers, bilingual in Spanish and English, and possess strong communication and relationship-building skills.You will be responsible for...
-
Technical Customer Success Manager
hace 2 semanas
Xico, México T-Mapp Jobs A tiempo completoAcerca del puesto Technical Customer Success Manager - CDMXImportante compañía del sector tecnología, se encuentra en búsqueda de su Technical Customer Success Manager en CDMX.Este rol se centra en liderar el éxito técnico de los clientes en la región de LATAM, actuando como punto de contacto principal para temas técnicos durante todo el ciclo del...
-
Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
-
Customer Success Manager
hace 2 semanas
Xico, México Titan A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast-paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
-
Customer Success Manager Sr
hace 2 semanas
Xico, México Viking Agency A tiempo completoEn VKNG estamos en busca de un/a Customer Success Manager Sr. con visión estratégica, liderazgo probado y una profunda pasión por construir relaciones duraderas con marcas.Buscamos a una persona que inspire confianza, genere valor en cada interacción y eleve el potencial digital de nuestras cuentas partner.**Experiência requerida**:Mínimo 6 años en...
-
Remote-First LATAM Customer Success Manager for AI CRM
hace 3 semanas
Xico, México Creatio A tiempo completoA global AI platform vendor is seeking a Customer Success Manager in Xico, Veracruz, to enhance customer satisfaction across the LATAM region. The ideal candidates will have over three years of experience with corporate customers, bilingual in Spanish and English, and possess strong communication and relationship-building skills. You will be responsible for...
-
Customer Success Manager It Bilingue Remoto
hace 2 semanas
Xico, México It People Talent A tiempo completo**Vacante para la empresa IT People Talent en Benito Juárez, Ciudad de México**:**Sobre quienes somos**- Socio estratégico de Microsoft, un gran lugar para trabajar y desarrollarte a largo plazo, somos un grupo de empresas dedicada a soluciones de software corporativo, socios premier a nível Latam, EEUU de Microsoft, AWS Cisco, etc.Buscamos Partner...
