Senior Customer Service Representative
hace 2 semanas
About the RoleWe are seeking a highly motivated and experienced Sr Representative, Customer Service to join our team in the Non-Durable Goods Manufacturing industry.As a Sr Representative, Customer Service, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction.You will be the first point of contact for our customers and will be responsible for resolving their inquiries and concerns in a timely and professional manner.Your main goal will be to build strong relationships with our customers and ensure their loyalty to our brand.This is a Hybrid position located in Saltillo Coahuila, Mexico.Minimum QualificationsBachelor's degree in Business Administration or related field3+ years of experience in customer service or related fieldExcellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentProficient in Microsoft Office SuitePreferred QualificationsExperience in the Non-Durable Goods Manufacturing industryBilingual in English and SpanishExperience with CRM softwareResponsibilitiesRespond to customer inquiries via phone, email, and chat in a timely and professional mannerResolve customer concerns and complaints to ensure their satisfactionCollaborate with other departments to ensure customer needs are metMaintain accurate records of customer interactions and transactionsIdentify opportunities to improve customer service processes and proceduresSkillsAs a Sr Representative, Customer Service, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our clients.You will also use your ability to multitask and prioritize in a fast-paced environment to ensure customer inquiries and concerns are resolved in a timely manner.Proficiency in Microsoft Office Suite and experience with CRM software will be essential in maintaining accurate records of customer interactions and identifying opportunities to improve customer service processes and procedures.Additionally, bilingual proficiency in English and Spanish will be beneficial in communicating with our diverse customer base.#J-*****-Ljbffr
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Sr Representative, Customer Service
hace 2 semanas
Saltillo, México Avient A tiempo completo**CUSTOMER SERVICE REPRESENTATIVE SENIOR**The Customer Service Representative Sr is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service Sr function is to serve as the face to the customer providing value added services that grow our business. Individuals in this position respond to and manage internal...
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Customer Service Representative Senior
hace 2 semanas
Saltillo, México Johnson Controls International A tiempo completo**What will you do?****How will you do it?****Order Processing**- Order input in SAP (different order types)- Incoming calls management- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)**Backorder monitoring and order management**- Monitor the customer backorders in conjunction with Customer, Warehouse,...
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Customer Service Representative
hace 2 semanas
Saltillo, México Ventus Global Logistics A tiempo completo**AGENCIA ADUANAL SOLICITA**:**CUSTOMER SERVICE REPRESENTATIVE**Realización de pedimentos, virtuales, definitivos y temporales.Conocimiento de validación y pago de los mismos.Facilidad de palabra.Disponibilidad de tiempoExperiência mínima 1 año en Agencia AduanalLic en Comercio Exterior, o carrera a finTipo de puesto: Tiempo completoTipo de puesto:...
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Customer Service Representative
hace 1 semana
Saltillo, México VENTUS GLOBAL LOGISTICS A tiempo completoAGENCIA ADUANA solicita:**CUSTOMER SERVICE REPRESENTATIVE**Realización de pedimentos, virtuales, definitivos y temporales.Conocimiento de validación y pago de los mismos.Facilidad de palabra.Sin problema de traslado, a la fuente de trabajoExperiência mínima 1 año en Agencia AduanalLic en Comercio Exterior, o carrera a finLugar de trabajo: CIENEGA DE...
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Sales & Customer Service Representative
hace 3 horas
Saltillo, México Grupo Zeu A tiempo completoA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Tipo de puesto: Tiempo completo Salario: $12,000.00 - $15,000.00 al mes Tipo de jornada: - Turno de 10 horas Consideraciones ante...
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Customer Service Representative
hace 2 semanas
Saltillo, México Johnson Controls A tiempo completo**Job Details****How you will do it?****Order Processing**- Order input in SAP (different order types)- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)**Backorder monitoring and order management**- Monitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit Control,...
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Customer Service Representative Senior
hace 3 semanas
Saltillo, México Johnson Controls A tiempo completo**What will you do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in the system (different order types)- Incoming calls management- Send order confirmation to customer...
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Customer Service Representative Senior
hace 2 semanas
Saltillo, México Johnson Controls International A tiempo completo**What will you do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in the system (different order types) - Incoming calls management - Send order confirmation to...
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Customer Service Representative
hace 1 semana
Saltillo, México Johnson Controls A tiempo completo**What are you going to do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in SAP (different order types)- Send order confirmation to customer (confirm delivery date...
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Customer Service Representative
hace 3 semanas
Saltillo, México Coonfidenciaal A tiempo completo**EMPESA IMPORTANTE DE LOGÍSTICA SOLICITA**:- **CUSTOMER SERVICE REPRESENTATIVE**_**Requisitos**- Ingles avanzado (deseable)- Experiência en operaciones de transporte y logística terrestre- Cartera de clientes y proveedores (deseable)- Conocimiento básico de documentación nacional / internacional**Funciones principales**- Atención a cliente-...
