Customer Experience Advisor

hace 3 semanas

Xico, México Rockwell Automation A tiempo completo

Job DescriptionAt Rockwell Automation, we connect the imaginations of people with the intelligence of machines to expand what is humanly possible, making the world more intelligent, more connected and more productive.We know that expanding human possibility requires connections.We do that every day with our customers as we bring the Connected Enterprise to life, but we don't stop there.We work to expand human possibilities in our communities — giving back, helping grow the next generation of Science, Technology, Engineering, and Math (STEM) leaders and building relationships that last.Our team cares about the work we do.We make an impact on the world because we strive to solve real problems for real people and expand human possibility.From solutions that address a single issue to transforming a company into a Connected Enterprise, every maker and problem solver in our company contributes to something that matters.As a Customer Care Analyst, you are passionate about customer service and resolving issues to deliver a great customer experience every timeYou are excited about working in a dynamic environment, where no two days are the same, embracing change and thriving on the challenge of delivering the best possible outcomes for customers.You will be responsible for facilitating equipment returns, replacement orders, sales orders, credits, shipping discrepancies, and managing accounts receivable discrepancies, allowing Rockwell Automation to meet the urgent demands of our customers.Additionally you will be focused on identifying process improvement opportunities and assisting in driving those opportunities to implementation.**What you will be doing**:- Primary responsibility will be supporting customer orders for credits and returns globally.Identifying trends through analysis and escalating to the proper channel.- Collaborate with Specialists and Business Process Owners to identify and develop best practices.**Who we are looking for**:- You are ethical, optimistic and resilient.- You have excellent interpersonal, analytical and communication skills.- You are adaptable and can identify the urgency of tasks and can prioritize the tasks accordingly.- You are excited to work in a dynamic, fast paced and challenging environment.- You have strong computer skills and can quickly navigate multiple business systems to process requests within specified SLAs.- Process oriented, detailed and adaptable to changes in technology.

  • Global Customer Success Advisor

    hace 3 semanas

    Xico, México Xapo Bank A tiempo completo

    A leading fintech company is looking for a Customer Success Advisor to support its members globally.This fully remote position requires strong English communication skills and a proactive attitude.Responsibilities include addressing customer queries, monitoring accounts, and assisting with the onboarding process.Ideal candidates will have experience in...

  • Customer Success Advisor

    hace 3 semanas

    Xico, México Siteminder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing...

  • Client Advisor

    hace 3 semanas

    Xico, México Prada A tiempo completo

    The Client Advisor at Prada in Mexico City is responsible for embodying the brand's philosophy and values, maximizing sales, and delivering a memorable luxury customer experience. This role involves building meaningful client relationships, promoting an Omni Channel mindset, and maintaining high standards of store presentation and security.

  • Agente Telefonico De Ventas Cruzadas

    hace 3 semanas

    Xico, México Mdy Customer Experience A tiempo completo

    **Acerca de la empresa**Empresa: 'MDY CUSTOMER EXPERIENCE'**Requisitos del puesto**- Acerca de la empresa: MDY Customer Experience es una empresa líder en el sector de atención a clientes y call center en México.Con más de 25 años de experiência en el mercado, brindamos soluciones innovadoras y de calidad para satisfacer las necesidades de nuestros...

  • Client Advisor

    hace 3 semanas

    Xico, México Louis Vuitton A tiempo completo

    POSTELouis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.By striving to discover your Clients and...

  • Customer Technology Advisor

    hace 3 semanas

    Xico, México Kyndryl A tiempo completo

    OverviewWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The...

  • Tesla Advisor, Sales

    hace 3 semanas

    Xico, México Tesla A tiempo completo

    What To ExpectFor our Sales Advisor position, we are looking for self-starters who are highly motivated, flexible, personable, energetic and organized.The Sales Advisor will report to the Sales Manager.As a Tesla Advisor, you will be responsible for introducing our products to buyers and influencers and quickly growing the sales footprint of our current and...

  • Manager, Customer Experience

    hace 3 semanas

    Xico, México Glidewell Laboratories A tiempo completo

    Facilitates and leads LATAM all centers through organizational initiatives and implementation.- Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company's client/customer base.- Develops and sustains a team...

  • Customer Care Advisor

    hace 3 semanas

    Xico, México Silverchair A tiempo completo

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from SilverchairMBA Professional | Results-Driven Business Professional with Experience in Recruitment, People Operations & Analytics #LATAMTECH #LATAMHiring...About SilverchairSilverchair is the premier independent platform partner for scholarly and professional...

  • Senior Customer Support Advisor

    hace 3 semanas

    Xico, México Cambridge University Press & Assessment A tiempo completo

    **Salary**:- Competitive**Location**:- Mexico City**Country**:- Mexico**Business Unit**:- Operations**Vacancy Type**:- Permanent**Closing Date**:- 10 June ******Meet the recruiter**:- Sham Burhm**Salary**: Competitive**Location**: Mexico City, Hybrid (_minimum 3 days per week in the office)_**Contract**: Permanent, Full-timeWe are Cambridge University Press...