Supply Chain Super User

OverviewCorning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. Our Optical Communications segment has evolved to provide industry-leading optical solutions across the broader communications industry. The segment consists of two main product groupings – carrier network and enterprise network.Purpose: Ensure the optimal configuration and customization of the supply planning system, enabling flexibility and agility in planning processes. The Supply Chain Solutions Super User will act as a key liaison between the supply chain business teams and the IT department, providing advanced system support, driving continuous improvement, and ensuring that the planning system aligns with evolving business needs to deliver value.ResponsibilitiesCustomize system fields, workflows, and parameters to meet evolving business needs.Collaborate with supply chain business teams to implement custom reports, dashboards, and system views for better visibility and decision-making within advanced supply chain systems.Track system usability metrics, perform root cause analysis and propose solutions to ensure the system continues to deliver value.Maintain and configure master data to reflect real-time operational changes.Work closely with SMEs & IT to ensure that system changes align with overall architecture and security policies.Monitor system performance and proactively suggest optimizations to improve system response times, accuracy, or planning efficiency.Identify opportunities for automation within the system and collaborate with IT to implement these improvements.Support patches, upgrades, and integrations with other enterprise applications (e.g., ERP, MES, WMS, Data Lake).Collaborate with business SMEs to ensure changes align with global standards and share best practices globally.Serve as the bridge between business users and IT, translating business needs into technical requirements.QualificationsBachelor’s degree in Supply Chain Management, Information Systems, Industrial Engineering, or related field.1-3 years of experience in supply chain planning, procurement or system support roles in manufacturing or logistics.Strong analytical skills and the ability to interpret complex data and user stories.Experience in programming or scripting for system customization (e.g., Python, VBA, JavaScript, or similar).Understanding of prompt engineering, fine-tuning, and leveraging Machine Learning models (e.g., Generative AI, Agentic AI, LLMs) to automate tasks and enhance system configurations.Proficiency in SQL, Excel, and other data analysis tools.Basic knowledge of workflows and parameters in advanced supply planning systems (e.g., 09, Kinaxis, Blue Yonder/JDA, SAP IBP, OMP).Basic understanding of ERP systems like SAP ECC & S/4 Hana or similar.DesiredProficiency in using APIs for data exchange.Familiarity with Agile or DevOps methodologies.Understanding of data governance for supply chain systems.Benefits and CultureCorning Puts YOU First We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally. All benefits begin as soon as you start your career at Corning.Monetary peer-to-peer recognition program tied to our Values.Health and well-being benefits including medical, dental, vision, parental leave, mental health/substance use, fitness, and disease management programs.Companywide bonus and competitive short- and long-term compensation programs.Professional development programs to help you grow and achieve your career goals.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.Seniorities and EmploymentSeniority level: Entry levelEmployment type: Full-timeJob function: Management and ManufacturingIndustries: Glass, Ceramics and Concrete ManufacturingReferrals increase your chances of interviewing at Corning Incorporated. Sign in to set job alerts for related roles. #J-18808-Ljbffr