Senior Sales Operations Analyst

**Build your future with Sovos.**If you're seeking a career where innovation meets impact, you've come to the right place.As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do.Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes.Excited about the possibilities?So are we**The Work You'll Do**:The Senior Sales Operations Analyst will work closely with the Sales and Marketing teams to provide on-going support and maintenance of our business systems, processes and data.- Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time._- More specifically, you will:_- Provide assistance with sales support/training, project coordination, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting- Serve as the Go -To Market representative for the Sales Ops team- Assist with the creation of compensation plans and/or territory alignments- Lead Sales Ops in acquisitions integrations- Develop and lead Training Sessions, both within and outside the Sales Ops department- Develop fiscal year planning with the VP, Sales Operations- Maintain reporting tools and manage ad-hoc reporting requests for the sales & marketing departments- Design and development reporting to provide sales performance analysis and insights to sales management, sales reps and other departments- Assist in the development of internal audits and controls to ensure integrity of business processes and data- Maintain and update systems process documentation (Sales Operation Manual)- Provide cross-functional support and assist sales management on projects as needed- Act as a liaison with other department by understanding the sales model and ensuring the integrity of information available through various system and reporting structures- Manage on-going SFDC usability and efficiency training as needed- Act with integrity and demonstrate ethical behavior in all matters with all stakeholders- Take full responsibility for ensuring internal and external customer satisfaction- Demonstrate initiative, drive and determination to achieve results, success and growth- Maintain a high level of energy, enthusiasm, engagement and commitment to action- Demonstrate a high degree of self-awareness and commitment to personal development and learning**What We Need From You**:- Bachelor's Degree in Business Management or equivalent degree/experience- 5+ years of experience- Basic knowledge and understanding of industry information surrounding sales tax- Strong analytic and quantitative skills; ability to determine trends and propose solutions- Proficient in the Microsoft suite of products with extensive Microsoft Excel experience- Project management and training experience, preferred- Effective organizational, multi-tasking and time management skills- Excellent communication and presentation skills, comfortable with facilitating and leading classroom and live web-cast delivery- Ability to build and maintain effective working relationships both internally and externally- Self-motivated willingness to learn and self-teach- Ability to lead and actively participate on working teams- Ability to work with and protect confidential information, required- International travel and off-business hours may be required to service locations outside the US- Ability to pass a background, drug and credit check- Essential Job Functions:- Interact effectively with teammates, colleagues and customers- Comprehend and communicate complex concepts- Concentrate, analyze and resolve complex problems**What Does Sovos Offer You?**The tools to enhance your life - because we want you to enjoy your life outside of work and inside- Bi-Weekly Meeting Free Days- Mentoring Programs- Globally recognized Training and Development programs- Company sponsored health, dental and vision insuranceSovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.At Sovos, all em