Customer Service Representative
hace 2 semanas
Customer Service Representative – ImportJoin to apply for the Customer Service Representative – Import role at OOCL North America Group.On-site role: Mon – Fri, 8:30 AM – 5:30 PM (w/ 1 hour lunch)Location: Pico de Verapaz 435, piso 6, Jardines en la Montaña, Tlalpan, Ciudad de México, C.P.About OOCLOOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies.As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.Core Values: People People People, Community Responsibility, Customer Focus, Excellence through Quality – we hope to empower our employees to achieve the mission of OOCL.Job OverviewWithin our organization, the Customer Service team in Mexico ensures timely and accurate cargo delivery by coordinating with terminals, trucking vendors, and internal teams, while maintaining proactive communication with clients and resolving issues efficiently.We are expanding our business and looking for a Customer Service Representative – Import in Mexico City.ResponsibilitiesCoordinate cargo release and delivery by responding to customer inquiries.Dispatch trucking instructions and ensure timely customs and terminal processes.Monitor equipment status, manage customs and invoicing processes, and smooth shipment cycles.Invoice additional charges incurred during the shipment cycle.Collaborate cross-functionally to resolve issues and ensure smooth cargo movement.Report to terminal and port agent containers under carrier haulage.Ensure customs submission is performed before cargo is discharged.Monitor aged/overdue equipment and follow up with internal/external parties as required.Escalate to direct management a required.Qualifications1 year of Customer Service Experience.Attention to detail.Excellent oral and written communication skills in English.Capable to manage multiple tasks simultaneously.Preferred SkillsKnowledge of International Cargo Container Movement.Experience with Terminal and Rail Operations.Critical Thinking and Problem-Solving Skills.Flexibility and ability to adapt to changes.Be part of a teamBenefitsPrivate health and life insurance.Grocery coupons.Savings fund.Additional InformationHave a collaborative mindset as your daily interactions will include working with our customers and with many people in various departments within our organization in a team-based environment.Bring your experience and thrive on proactively suggesting opportunities to increase efficiencies to improve the current process.All employment is contingent upon the successful completion of a background check.OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment.OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.For more information, we encourage you to visit us at levelEntry levelEmployment typeFull-timeJob functionOtherReferrals increase your chances of interviewing at OOCL North America Group by 2x.#J-*****-Ljbffr
-
Manager, Customer Service
hace 1 semana
Nogales, México ITT, Inc. A tiempo completoResumen de Posición:This position is responsible for managing our North American Customer Service team.Responsabilidades Esenciales:- Manages the Customer Service team including Customer Service Supervisor- Responsible for hiring, training and the optimal deployment of the team- Determines the best method to resolve problems and ensure customer...
-
Manager, Customer Service
hace 1 semana
Nogales, México ITT, Inc. A tiempo completoResumen de Posición: This position is responsible for managing our North American Customer Service team. Responsabilidades Esenciales: - Manages the Customer Service team including Customer Service Supervisor - Responsible for hiring, training and the optimal deployment of the team - Determines the best method to resolve problems and ensure customer...
-
Customer Service Representative
hace 2 semanas
Nogales, México Javid de Mexico S. de R.L. de C.V. A tiempo completoProfesional carrera indistinta - **Inglés Avanzado 90% oral y escrito**_ 5 años de experiência en servicio al cliente Experiência en compras Familiaridad con sistema chrystal reports Visa Americana (preferente) Tipo de puesto: Tiempo completo Salario: A partir de $1,000.00 al día Horario: - Diurno Pregunta(s) de postulación: - Porcentaje de...
-
Import Customer Service Specialist – Mexico City
hace 2 semanas
Nogales, México Oocl North America Group A tiempo completoA leading logistics company is seeking a Customer Service Representative – Import in Mexico City.The successful candidate will ensure timely and accurate cargo delivery by coordinating with various teams, dispatching instructions, and monitoring equipment status.Ideal applicants should have customer service experience, excellent communication skills in...
-
Customer Service
hace 3 días
Nogales, México Kelly Services A tiempo completoEmpresa Transnacional de Manufactura (Victory Packaging) solicita: **Ejecutiva de Atención a Clientes** (Customer Service) **Requisitos**: - Licenciatura terminada en Administración, Logística, Ingeniería Industrial o afín. (pasante o titulado) - Trabajo de Lunes a Viernes, en un horario de 8 am a 5:30 pm - Inglés medio (lectura, escritura y...
-
Service Representative I/nogales
hace 2 semanas
Nogales, México Toshiba Global Commerce Solutions, Inc. A tiempo completo**The company**Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...
-
Recien Egresado Representante de Finanzas
hace 2 semanas
Nogales, México Dormakaba Group A tiempo completoNogales, MX, 84000 - Jan 13, 2025 **POSITION OVERVIEW** dormakaba is seeking a Finance Shared Services Rep based in Nogales, MX. This role will report directly to the Credit & Collections Finance Manager and work closely with Credit Analysts, Customer Service Representatives, and Sales functions. **WHAT YOU WILL DO** - Daily review of customer sales...
-
Sales Representative
hace 2 semanas
Nogales, México Fpc National A tiempo completoWorking with a premier packaging distributor that is looking for a Sales Rep. Salary range 50k+ w/ commission = 200k+.This role will be in the Nogales, Sonora, Mexico region.Reports to the Director of Sales.Looking for someone who is familiar with farming.Customers in the region are Citrus/ peaches/ nectarines/ cherries/ nuts/almonds/berries.Need someone...
-
Retail Customer Service Cashier
hace 3 días
Nogales, Sonora, México Love's Travel Stops and Country Stores A tiempo completoReq ID: 465622Address: 739 E. Frontage Rd Nogales, AZ, 85621Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Love'sAt Love's, our...
-
Customer Support Associate Ii
hace 2 días
Nogales, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Support Associate II Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...
