Manager, Customer Service
hace 1 semana
Resumen de Posición:This position is responsible for managing our North American Customer Service team.Responsabilidades Esenciales:- Manages the Customer Service team including Customer Service Supervisor- Responsible for hiring, training and the optimal deployment of the team- Determines the best method to resolve problems and ensure customer satisfaction while adhering to organization policies- Drives continuous improvement approach to processes and procedures, suggesting new methods to improve area operations, efficiency, and service to both internal and external customers- Subject matter expert on systems, policies, and procedures in the order to cash value stream- Establishes work procedures and processes that support the company and departmental standards, processes, and strategic initiatives- Monitors and ensures achievement of departmental KPIs- Monitors performance and drives cross functional improvements to customer performance, including root cause and corrective action for scorecards- Collaborates with our distributor partners and customers to exceed service expectations and earn preferred supplier status- Builds and maintains influential relationships with senior-level decision makers at customers and distributor partners- Liaison and partner to the sales team to support growth strategies- Collaborates with cross functional team to ensure customer satisfaction is achieved- Leads by example creating a high-quality work environment where team members are motivated to perform at their highest level- Provides direction to manufacturer’s representative inside sales team to improve communications, drive best practices and ensure efficiency and complianceRequisitos del Puesto:- BS/BA degree or equivalent- Prior customer service experience in a manufacturing environment or equivalent- Prior customer service management with demonstrated experience leading and implementing change- Strong SAP knowledge and experience- Experience in customer master governance and maintenance- Proficiency in Microsoft Excel, PowerPoint and Word- Excellent customer service, problem solving and negotiation skills- Ability to lead and problem solve in unstructured environments- Strong oral and written communication skills- Demonstrated ability to lead programs or projects- Ability to travel as required, 20% estimated- ** Location**: preferred location is Nogales, Mexico or surrounding area
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Manager, Customer Service
hace 1 semana
Nogales, México ITT, Inc. A tiempo completoResumen de Posición: This position is responsible for managing our North American Customer Service team. Responsabilidades Esenciales: - Manages the Customer Service team including Customer Service Supervisor - Responsible for hiring, training and the optimal deployment of the team - Determines the best method to resolve problems and ensure customer...
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Customer Service Representative
hace 2 semanas
Nogales, México Javid de Mexico S. de R.L. de C.V. A tiempo completoProfesional carrera indistinta - **Inglés Avanzado 90% oral y escrito**_ 5 años de experiência en servicio al cliente Experiência en compras Familiaridad con sistema chrystal reports Visa Americana (preferente) Tipo de puesto: Tiempo completo Salario: A partir de $1,000.00 al día Horario: - Diurno Pregunta(s) de postulación: - Porcentaje de...
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Customer Service Representative
hace 2 semanas
Nogales, México Oocl North America Group A tiempo completoCustomer Service Representative – ImportJoin to apply for the Customer Service Representative – Import role at OOCL North America Group.On-site role: Mon – Fri, 8:30 AM – 5:30 PM (w/ 1 hour lunch)Location: Pico de Verapaz 435, piso 6, Jardines en la Montaña, Tlalpan, Ciudad de México, C.P.About OOCLOOCL is one of the world's largest integrated...
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Import Customer Service Specialist – Mexico City
hace 2 semanas
Nogales, México Oocl North America Group A tiempo completoA leading logistics company is seeking a Customer Service Representative – Import in Mexico City.The successful candidate will ensure timely and accurate cargo delivery by coordinating with various teams, dispatching instructions, and monitoring equipment status.Ideal applicants should have customer service experience, excellent communication skills in...
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Customer Service
hace 3 días
Nogales, México Kelly Services A tiempo completoEmpresa Transnacional de Manufactura (Victory Packaging) solicita: **Ejecutiva de Atención a Clientes** (Customer Service) **Requisitos**: - Licenciatura terminada en Administración, Logística, Ingeniería Industrial o afín. (pasante o titulado) - Trabajo de Lunes a Viernes, en un horario de 8 am a 5:30 pm - Inglés medio (lectura, escritura y...
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Retail Customer Service Cashier
hace 4 días
Nogales, Sonora, México Love's Travel Stops and Country Stores A tiempo completoReq ID: 465622Address: 739 E. Frontage Rd Nogales, AZ, 85621Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Love'sAt Love's, our...
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Work From Home Office Manager
hace 7 días
Nogales, México DeluxeMaid A tiempo completoThanks for checking out this job posting! We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team.This is a fully remote, full time, work from home role.As an Office Manager you will be trained in each area...
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Operations Manager
hace 1 semana
Nogales, México Avanos A tiempo completo**POSITION PURPOSE**- Manage and lead the Business Unit Manager, Manufacturing department to enrich the objectives of the company and is responsible for achieving the objectives of safety, quality, production, customer service and financial results.- Control and management of business units and manufacturing, time management and scheduling activities.-...
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Customer Support Associate Ii
hace 2 días
Nogales, México Arrow Electronics, Inc. A tiempo completo**Position**: Customer Support Associate II Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...
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Customer Support Associate Ii
hace 9 horas
Nogales, México Arrow Electronics, Inc. A tiempo completo**Position**:Customer Support Associate IIArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...
