Remote Customer Experience Team Lead — Coach

A leading service delivery company seeks a Client Operations Lead to manage client relationships and guide team performance. This remote role involves ensuring operations are efficient and communications are clear. Candidates should possess 2-5 years of BPO or client-facing experience and strong English communication skills. The position requires hands-on...

A progressive health company in Mexico City is seeking a Customer Experience Team Leader to oversee a dynamic team. This role involves managing daily operations, coaching representatives, and driving customer satisfaction initiatives. The ideal candidate has over 3 years of customer service experience, strong leadership skills, and proficiency in relevant...

The Role The Team Lead – Customer Experience is responsible for overseeing a team of customer experience agents, ensuring high-quality service, adherence to company policies, and continuous improvement in team performance. This role includes monitoring daily operations, coaching agents, and acting as a point of escalation for complex customer issues. The...

The Role The Team Lead – Customer Experience is responsible for overseeing a team of customer experience agents, ensuring high-quality service, adherence to company policies, and continuous improvement in team performance. This role includes monitoring daily operations, coaching agents, and acting as a point of escalation for complex customer issues. The...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....

Join to apply for the Customer Experience Team Leader role at MaryRuth's This range is provided by MaryRuth's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range MX$205.70/hr - MX$205.70/hr The Role The Team Lead – Customer Experience is responsible for overseeing a team of customer...

Join to apply for the Customer Experience Team Leader role at MaryRuth's This range is provided by MaryRuth's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range MX$205.70/hr - MX$205.70/hr The Role The Team Lead – Customer Experience is responsible for overseeing a team of customer...

Are you a natural leader with a passion for customer service?We are seeking an experienced and dynamic Team Lead to manage and mentor our Customer Service Representatives. In this role, you will be key to ensuring our team meets performance goals while fostering a positive and collaborative environment.Key Responsibilities: Lead a customer service team,...

Are you a natural leader with a passion for customer service?We are seeking an experienced and dynamic Team Lead to manage and mentor our Customer Service Representatives. In this role, you will be key to ensuring our team meets performance goals while fostering a positive and collaborative environment.Key Responsibilities: Lead a customer service team,...

A tech-based safety solutions provider is seeking a Safety Event Review Supervisor to lead its team in Mexico City. This remote role involves overseeing quality reviews of safety events, coaching agents, and ensuring service level agreements are met. The ideal candidate should be bilingual in English and Spanish with supervisory experience in a contact...