Support Operations Lead, SaaS CX

Technical Support en Evolve CXEvolve CX está buscando un profesional de soporte técnico apasionado y experimentado para unirse a nuestro equipo en crecimiento.**Responsabilidades**:- Proporcionar soporte técnico de alto nível a nuestros clientes B2B.- Depurar y resolver problemas relacionados con aplicaciones web y SQL.- Realizar soluciones de problemas...

**About the Role**At Uber, delivering world-class customer support is at the heart of our product experience. To achieve this, we need visionary leaders who can navigate dynamic operations, drive transformation, and work closely with our Tech teams to create innovative solutions in a rapidly changing environment.As the Sr. Program Manager, Customer...

**About the Role** At Uber, delivering world-class customer support is at the heart of our product experience. To achieve this, we need visionary leaders who can navigate dynamic operations, drive transformation, and work closely with our Tech teams to create innovative solutions in a rapidly changing environment. As the Sr. Program Manager, Customer...

Estamos en busca de un Jr Operations Manager para unirse a nuestro equipo en Evolve CX.En esta posición, serás responsable de supervisar y optimizar los procesos operativos para garantizar la eficiencia y el rendimiento de nuestro equipo.Tu papel será crucial para asegurar que nuestras operaciones se desarrollen sin problemas y que cumplamos con los...

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000...

Summary of the role As a Support Operations Specialist, you’ll be the first point of contact for customers, helping them troubleshoot issues, learn, and turn feedback into insights for our product team. You’ll work closely with Customer Success, Product, and Engineering to ensure every interaction reflects the quality and responsiveness the company is...

Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

**About the Role** The Community Operations (CommOps) team at Uber is responsible for building the customer support strategy and network. The team is focused on developing a world-class support organization that scales effectively, is reliable and consistent, and provides unmatched service to our Uber community. The CommOps CX Regional Program Management...

Support Lead – Logistics SaaSLocation: RemoteEmployment Type: Full-timeWorking Hours: Monday to Friday 9 am - 5 pm PSTCompensation: $1200-$1400/monthReports To: Operations Manager / CEOAbout UsWe are a software platform that helps logistics professionals access and analyze import data. We primarily serve freight forwarders, customs brokers, trucking...

CX / UX Lead CDMX, Mexico **WHAT YOU WILL BE DOING** Diseñar User flows de las funcionalidades - Diseñar el UI del producto digital - Diseñar microinteracciones y soluciones usables - Diseñar los sitemaps - Enrtregar los assests al UX developer y Frontend para consruir los productos - Apoyar al PO a materializar las solcuciones del producto - Hacer QA...