Operations Associate

As a member of our operations team you will be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will manage our supply operation funnel by building and running solutions tools and processes by working with a cross-functional team including Customer Operations Product Operations Product Managers and many others.You will be solving problems no one has solved before and you will need to be relentless in driving stellar results running pilots tests and experiments. Youll come up with creative solutions to bottlenecks. The blend of operations and ownership of our most important outcomes make this a unique and exciting role at the heart of Scales daily ideal candidate is scrappy analytical empathetic outcome focused and above all someone who drives and inspires results.You will:Build and drive some of our most critical operational processesOwn the day-to-day delivery of customer commitmentsCreate an effective feedback loop between the front line product strategy and customersCollaborate with stakeholders to improve processes for new and existing customersIdeally youd have:Advanced English skillsIndustry experience (2) in an operational role and/or a top-tier consulting firmAn undergraduate degree with an analytics heavy major (e.g. Engineering or Economics) and/or a graduate degree in Engineering Economics or BusinessAn action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver resultsAnalytical planning and process improvement capabilityExperience with reading SQL or have demonstrated analytical skillsPLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.About Us:At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Cisco DLA Piper Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of LaborsKnow Your Rights posterfor additional information.We comply with the United States Department of LaborsPay Transparency provision.PLEASE NOTE:We collect retain and use personal data for our professional business purposes including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants needs provide our services and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our for additional information.Required Experience:IC