Desktop Support Engineer L1

hace 2 semanas


Metepec Centro, México Iron Systems, Inc A tiempo completo

Roles And Responsibilities Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Network & Sharing printer installation. Knowledge of Office 365 support. Coverage/compliance software installation and troubleshooting. Good communication skill. Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement. Support Mac devices. Strictly adhere to defined Service Level Agreements (SLA’s). Support recurring meetings, events, and after-hours activities as required. Documenting incidents, problems, and resolutions for future reference and for the knowledge base. Good To Have Skills L1 level network troubleshooting and resolution for LAN Connectivity. Hands & feet support to Backend team for Network/Server/application issue. Working with vendor support contacts to resolve technical issues. Labelling Racks & devices. Server mounting/movement. Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. #J-18808-Ljbffr



  • Metepec Centro, México Iron Systems, Inc A tiempo completo

    A technology solutions company based in Metepec, Puebla, is seeking an IT Support Specialist. You will be responsible for configuring, installing, and maintaining desktop computers as well as troubleshooting hardware and software issues. The ideal candidate will have experience with Office 365 support and strong communication skills. This role requires...


  • región centro jalisco, México GlobalLogic A tiempo completo

    Active Directory, Excellent English Communication Skills, Hard skills and understanding UNIX like systems. • OS MS Windows Server: . • Experienced in setting up and maintaining backup systems, LDAP, Phone & email technical support, Technical Support. Our customer is a healthcare IT security company. It provides healthcare companies with a platform that...


  • región centro jalisco, México Hitachi Vantara Corporation A tiempo completo

    Description Our customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and security challenges and helps to improve providers' productivity. Requirements We are seeking a Customer Support Engineer to join our team for this opportunity out of Mexico! Job Summary Provides technical...

  • PLC Controls Engineer

    hace 8 horas


    región centro jalisco, México Global Connect Technologies A tiempo completo

    Overview We are seeking a dedicated Controls Engineer to perform L1 commissioning in the field at various customer sites throughout the East Coast. This role involves remote I/O checks, setting up IP addresses for VFDs, verifying device communications to PLC, and performing basic edits to PLCs. Responsibilities Conduct L1 commissioning at different customer...

  • Network Engineer

    hace 2 semanas


    Reynosa Centro, México ADVANCE GLOBAL IT SUPPORT A tiempo completo

    **Job Title**: Network Engineer **Contract Type**: 6+ Months **Shift**:Regular business hours (8:00 AM - 5:00 PM); occasional off-hours may be required **Start Date**: ASAP **Role Overview** We are seeking an experienced Network Engineer with strong expertise in Cisco technologies, network infrastructure, SD-WAN, routing, and wireless systems. This...


  • región centro jalisco, México Canonical A tiempo completo

    Embedded & Desktop Linux Systems Engineer - Optimisation Join Canonical as an Embedded & Desktop Linux Systems Engineer – Optimisation. The role spans the full Linux stack from kernel to GUI to optimally tailor Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon. Location: This is a globally remote role What your day...

  • Network Test

    hace 8 horas


    región centro jalisco, México Luxoft A tiempo completo

    A technology solutions company in Jalisco seeks a Product Support Engineer to provide exceptional technical support. The ideal candidate will have solid data networks fundamentals, scripting abilities, and strong customer orientation. Responsibilities include responding to service requests, replicating customer scenarios, and maintaining thorough records of...


  • San Andrés Cholula Centro, México Ellucian A tiempo completo

    About Ellucian: Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences,...


  • región centro jalisco, México Cisco Systems A tiempo completo

    A leading tech company is seeking a Product Support Engineer in Mexico to provide exceptional technical support. The role involves handling Service Requests, replicating customer scenarios, and maintaining customer issue records. Candidates must have a solid foundation in Data Networks, scripting skills, and be fluent in both Spanish and English. This...


  • Región Centro, México Helpware A tiempo completo

    A leading technology support company is seeking a Tech Support Engineer in Guadalajara, Mexico. This role emphasizes customer-centric support, troubleshooting service issues, and developing documentation. Ideal candidates should possess a Bachelor's degree in Computer Science or a similar field, along with 3-5 years of experience, particularly with Linux...