Customer Service Analyst
hace 2 semanas
You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started.At McCormick, we're always looking for new people to bring their unique flavor to our team.McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.We are looking to hire a **Customer Service Analyst** for Mexico City.**Please include a resume/CV in English for consideration.**What We Bring To The Table**:The best people deserve the best rewards.In addition to the benefits you'd expect from a global leader we also offer:- Competitive compensation- Career growth opportunities- Flexibility and Support for Diverse Life Stages and Choices- We prioritize our communities and the planet we share.We are proud to be awarded as a Diversity Inc.Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)- Wellbeing programs including Physical, Mental and Financial wellness**Position Overview/Primary Purpose**:The NA Customer Service Analyst has responsibility for providing excellent customer service and order management while maintaining strong professional relationships with assigned customers, sales and supply chain teams and external business partners.The Customer Service Analyst will be required to use analytical tools, reports, and partnerships to identify operational gaps and develop sustainable solutions to maximize internal and external efficiency and customer satisfaction.**Responsibilities**:- Receives, enters, and manages customer purchase orders from order receipt via shipment in cooperation with haulers and warehouses to order billing and registering customers complaints.Prepares, collects, and archives shipping/export documentation.Manages portfolio that includes strategic customers, as applicable.- Analyze customer and logistics data to include service performance (scorecards), number of orders, frequency, shipments, and effective systems and periodic updates to monitor and advise Account Managers and Customer Service Managers on order status, issues, or outlook.- Manages customer and business partners queries and data: answers question, investigates and provides solutions, processes master data and other requests.- Ensures customer satisfaction through proactive communication with customers and business partners to gauge satisfaction levels and resolve as needed.- Investigates and assists with implementing proactive methods for continuous improvement by participating in data analysis and forming corrective action plans for maintaining and improving service, reducing detention.- Utilize analytical tools, systems, and data to report business KPI performance and identify and lead service improvements with assigned customer and CCI initiatives.McCormick & Company is an equal opportunity/affirmative action employer.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
-
Customer Service Analyst
hace 2 semanas
Cuautitlán Izcalli, México Mccormick &Amp; Company A tiempo completoYou may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started.At McCormick, we're always looking for new people to bring their unique flavor to our team.McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.We are looking to hire aCustomer Service Analyst...
-
Customer Service Analyst
hace 2 semanas
Cuautitlán Izcalli, México Mccormick &Amp; Company A tiempo completoA global leader in food products is seeking a Customer Service Analyst in Cuautitlán Izcalli, Mexico.This role requires providing excellent customer service, managing order processes, and maintaining relationships with customers and partners.Key responsibilities include analyzing logistics data and implementing solutions to improve customer...
-
Customer Service Representative Ii
hace 2 semanas
Cuautitlán Izcalli, México Ecolab Inc. A tiempo completoJob Characteristics:Provides customer service support by processing purchase orders and customer requirements; provides prompt follow-up actions to customer inquiries and issues. Requires decision making skills in resolving customer problems, communicating issues, and maintaining customer data in the order entry and order processing systems.Education/Work...
-
Logistics Customer Service Associate – Growth
hace 2 semanas
Cuautitlán Izcalli, México Cma Cgm A tiempo completoA leading logistics company is seeking a Customer Service Representative to manage communication and resolve inquiries for both internal and external clients.The ideal candidate has a Bachelor's degree in a relevant field, along with 1 to 2 years of logistics or customer service experience.This position offers opportunities for professional growth and is...
-
Logistics Customer Service Representative I
hace 2 semanas
Cuautitlán Izcalli, México American President Lines A tiempo completoCuautitlan Izcalli, MXLogistics Customer Service Representative ICEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services.It offers supply chain support, along with logistics...
-
Logistics Customer Service Representative I
hace 2 semanas
Cuautitlán Izcalli, México Cma Cgm A tiempo completoCEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services.It offers supply chain support, along with logistics consultation, industry specific customization, global level...
-
Customer Service
hace 2 semanas
Cuautitlán Izcalli, México Dawn Foods A tiempo completo**Job Title**:Customer Service & Export Coordinator**:- Facility: Mexico City HQ- Location: Cuautitlan Izcalli, Estado de Mexico, Mexico- Workplace Type: HybridDawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful...
-
Logistics Customer Service Rep I: Growth
hace 2 semanas
Cuautitlán Izcalli, México American President Lines A tiempo completoA leading global logistics provider in Cuautitlán Izcalli is seeking a Logistics Customer Service Representative I.The ideal candidate will manage customer inquiries, ensure compliance with logistics operations, and collaborate with cross-functional teams.A bachelor's degree in a relevant field and 1-2 years of experience are required.This role offers...
-
Cataloging Analyst
hace 3 semanas
Cuautitlán Izcalli, México The Timken Company A tiempo completoWhat Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the...
-
Cataloging Analyst
hace 3 semanas
Cuautitlán Izcalli, México The Timken Company A tiempo completoWhat Timken makes possible begins with you.Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the...
