Service Desk
hace 4 semanas
L1 Service Desk AgentEnglish/ Spanish/ Canadian French requiredOnsite/Temporary Remote- Applies understanding and knowledge of information systems products and services to assist users.- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.- Coordinates referrals to appropriate technical, professional, or service personnel.- Receives and prioritizes issues and forwards using appropriate escalation procedures.- Walk Users through problem-solving process.- Basic Network configuration **Proficient in Excel**:- Ticket Creation (Service Now) **VPN**:- Active Directory **Windows Users configuration**:- Remote Desktop Troubleshooting **Local and network printers configuration**:- Proficient in Outlook **Basic Computer Software Knowledge**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $18,****** - $23,****** al mesBeneficios:- Caja de ahorro- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restauranteTipo de jornada:- Disponibilidad en noches- Incluye fines de semana- Rotativo- Turno de 8 horasLugar de trabajo: Empleo presencial
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Service Desk Ti Jr
hace 7 días
Monterrey, México Open Service A tiempo completoPor crecimiento, queremos invitarte a formar parte de nuestras filas de talento como: Soporte Tecnico SISTEMAS, Soporte Tecnico Horario: LUNES A VIERNES 10:00AM A 7:00PM 1 GUARDIA SABATINA AL MES. HORARIO HIBRIDO HOME OFFICE / PRESENCIAL Somos una Empresa 100% Mexicana con más de 30 años en el mercado brindando soluciones de valor par a nuestros clientes...
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Service Desk Ti Jr
hace 4 semanas
Monterrey, México Open Service A tiempo completoPor crecimiento, queremos invitarte a formar parte de nuestras filas de talento como: Soporte Tecnico SISTEMAS, Soporte Tecnico Horario: LUNES A VIERNES 10:00AM A 7:00PM 1 GUARDIA SABATINA AL MES.HORARIO HIBRIDO HOME OFFICE / PRESENCIALSomos una Empresa 100% Mexicana con más de 30 años en el mercado brindando soluciones de valor par a nuestros clientes en...
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French Service Desk
hace 4 semanas
Monterrey, México Agile Global Solutions A tiempo completoWe are actively seeking a dedicated **French Service Desk Technician** to enhance our IT support team. In this role, you will provide **French IT support** and ensure efficient troubleshooting for our clients' technical issues, delivering high-quality **service desk solutions**.Key Responsibilities:- Respond promptly to incoming **service desk queries**...
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French Service Desk
hace 1 día
Monterrey, México Agile Global Solutions A tiempo completoWe are actively seeking a dedicated **French Service Desk Technician** to enhance our IT support team. In this role, you will provide **French IT support** and ensure efficient troubleshooting for our clients' technical issues, delivering high-quality **service desk solutions**. Key Responsibilities: - Respond promptly to incoming **service desk queries**...
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Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**:- Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._**JOB SCOPE**:- As a virtual assistant to Cover Desk...
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Bilingual Customer Service Representative
hace 2 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Service Desk
hace 3 días
Monterrey, México HRO A tiempo completoWe are looking for great **Service Desk Agent **to answer **ONSITE** inbound calls to provide exceptional customer service and tech support, responding inquiries about: services, processing payments, or performing general IT maintenance to Biggest American Chains in North America. For more complex problems that require nuanced instruction, you will contact...
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Bilingual Customer Service Representative
hace 1 día
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
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Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**:- Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._**JOB SCOPE**:- As a virtual assistant to Cover Desk...
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Service Desk
hace 1 semana
Monterrey, México Open Service A tiempo completoSomos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de Información.Por expansión en nuestros servicios, te invitamos para que te puedas integrar a nuestro equipo como Service Desk.**Jornada Laboral Nocturna**:De Lunes a Domingo de 07:00 pm a 07:00...
