Digital Technical Analyst Ii
hace 2 semanas
**Career Area**:Logistics**:**Digital Technical Analyst II**Transportation Analyst II is the technical expert for the Transportation Management systems (Blue Yonder-TM/TP and Caterpillar-TOCS/TVS) used globally and across multiple transportation modes.This person is responsible for ensuring that the technology solutions for the department are operational and meeting the needs of the organization with heavy customer support on day-to-day system requests specifically focused on electronic data interchange (EDI) and system automation.In this role one is expected to collaborate with carriers on EDI and identify and drive continuous improvement within the department while driving global standards to be used across the various transportation teams.Specific responsibilities include:- Function as the expert of transportation systems and processes for regions including North America, Brazil, Europe, China, Japan, India, Australia, etc. with primary focus on electronic data interchange (EDI) and system automation- Offer exceptional customer service while troubleshooting and resolving systems issues by managing ticket queue of requests received globally- Ensure that the TM system (and supporting peripheral systems) are functioning effectively and supporting the operations- Work closely with the implementation team to ensure that the systems are configured appropriately for the specific customer requirements (with the pre-defined operational standards)- Demonstrate continuous effort to improve operations, streamline processes, drive standard work, and eliminate waste- Map out systems processes and communicate them to end users- Initiate and follow through detailed and significantly complex job tasks in a timely manner with mínimal instruction or review- Establish, train, and support internal users on the various systemsBasic Qualifications:- Bachelor's degree (preferably in Computer Science, Logistics or Supply Chain) or 2+ years of experience in Transportation and/or Logistics/Supply Chain- Experience with electronic data interchange (EDI)- Experience with Supply Chain and/or Transportation planning and execution software, preferably Blue Yonder TMS- Strong knowledge of Microsoft Suite (Excel, Access)- Strong analytical and problem-solving skills- Excellent interpersonal, verbal, and written communication skills (Bilingual: English & Spanish)- Ability to work independently- Ability to work in close collaboration with multicultural team- Master's Degree (preferably in Computer Science, Logistics or Supply Chain)- Strong knowledge of Blue Yonder TMS- Strong knowledge of EDI 856, 204, 990, 214, 210, 211- Strong knowledge of Snowflake, Python, SQL and API- 6 Sigma/Lean Experience**All qualified individuals - Including minorities, females, and individuals with disabilities - are encouraged to apply.****Final details**Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply?Submit your information to our Talent Network here.
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Digital Technical Analyst Ii
hace 2 semanas
Santa Catarina, México Caterpillar A tiempo completo**Career Area**:Logistics**:**Digital Technical Analyst II**Transportation Analyst II is the technical expert for the Transportation Management systems (Blue Yonder-TM/TP and Caterpillar-TOCS/TVS) used globally and across multiple transportation modes. This person is responsible for ensuring that the technology solutions for the department are operational...
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Digital Technical Analyst Ii
hace 1 día
Santa Catarina, México Caterpillar A tiempo completo**Career Area:**:Logistics **Job Description:**:**Digital Technical Analyst II** Transportation Analyst II is the technical expert for the Transportation Management systems (Blue Yonder-TM/TP and Caterpillar-TOCS/TVS) used globally and across multiple transportation modes. This person is responsible for ensuring that the technology solutions for the...
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Digital Technical Transportation Analyst
hace 5 días
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