Business System Support Specialist

hace 3 semanas

Xico, México Emerson A tiempo completo

The Lifecycle Services (LCS) Business System Support Specialist is responsible for the day-to-day support of North America activities related to repair and manufacturing orders, service delivered training invoicing, and Valve Condition Monitoring.This role will be instrumental in ensuring we meet our service level commitments by delivering accurate and timely work through a variety of business system platforms.Business System Support Specialist will report through the North America Lifecycle Services.Join our diverse team as a Lifecycle Services (LCS) Business System Support SpecialistYour role is important in supporting day-to-day activities in North America, including repair and manufacturing orders, training invoicing for service delivery, and Valve Condition Monitoring.Your unique perspective and skills will play a vital role in ensuring inclusivity, accuracy, and timely work through various business system platforms.As part of the North America Lifecycle Services Service Management Organization, you'll contribute to our commitment to inclusivity and excellence.Come be a valued member of our team, where diversity is celebrated, and your contributions matter**Key Responsibilities**:- Supervise the order queue diligently, promptly addressing inquiries to ensure swift order processing.- Review and process Oracle sales orders, particularly for unorderable parts, coordinating with Rapid Repair Center Customer Service Associates to finalize orders.- Generate and upload serial card references for processed orders, contributing to accurate documentation.- Provide assistance for Diagnostic Report Generation Tool requests, ensuring seamless support.- Follow up on purchase orders and support supplier expediting by acquiring and entering acknowledgment and planned ship date information.- Create and modify purchase orders, establish new suppliers and customers, and contribute to purchasing activities for the Valve Condition Monitoring team.- Collaborate with and support Service Support Associates in handling quote requests for part prices and lead times, as required.**Education / Experience Requirements**:- 3-4 years of relevant experience in a customer service or material sourcing role is important.- A related degree or equivalent experience is preferred (e.g., Business Systems, Operations, etc.).Knowledge / Skills / Abilities:- Strong interpersonal skills for effective collaboration in a team-oriented environment.- Clear and effective communication skills.- Proven dedication to maintaining high-level customer service standards.- Excellent time management skills.- Attention to detail and a dedication to quality.- Ability to follow instructions and enforce to standards while completing job assignments.- Capable of working independently with general supervision.We actively promote a diverse and inclusive work environment, and individuals from all backgrounds are encouraged to apply.We believe that diversity strengthens our team and improves our ability to deliver outstanding results.Job Competencies:- Drives Results- Action Oriented- Customer Focus- Communicates Effectively- Optimizes Work Processes

  • System Specialist

    hace 4 semanas

    Xico, México Dsv - Global Transport And Logistics A tiempo completo

    Overview We are seeking a detail-oriented and proactive System Administrator specializing in Coupa software to support, maintain, and optimize our procurement and expense management platform. The successful candidate will be responsible for ensuring the stability, security, and performance of Coupa, managing integrations with other enterprise systems, and...

  • System Specialist

    hace 4 semanas

    Xico, México Dsv - Global Transport And Logistics A tiempo completo

    Overview We are seeking a detail-oriented and proactive System Administrator specializing in Coupa software to support, maintain, and optimize our procurement and expense management platform. The successful candidate will be responsible for ensuring the stability, security, and performance of Coupa, managing integrations with other enterprise systems, and...

  • System Specialist

    hace 4 semanas

    Xico, México Dsv - Global Transport And Logistics A tiempo completo

    Overview We are seeking a detail-oriented and proactive System Administrator specializing in Coupa software to support, maintain, and optimize our procurement and expense management platform. The successful candidate will be responsible for ensuring the stability, security, and performance of Coupa, managing integrations with other enterprise systems, and...

  • System Specialist

    hace 3 semanas

    Xico, México Dsv - Global Transport And Logistics A tiempo completo

    OverviewWe are seeking a detail-oriented and proactive System Administrator specializing in Coupa software to support, maintain, and optimize our procurement and expense management platform.The successful candidate will be responsible for ensuring the stability, security, and performance of Coupa, managing integrations with other enterprise systems, and...

  • Sales System Specialist

    hace 4 días

    Xico, México Level Access A tiempo completo

    We are seeking a highly strategic and analytical Sales System Specialist to join our team. This role is important in maintaining our sales technology stack by configuring and coordinating our key sales tools, onboarding and offboarding users, and assisting with vendor renewal cycles. Key Responsibilities Administer and optimize core sales systems including...

  • Sales System Specialist

    hace 4 días

    Xico, México Level Access A tiempo completo

    We are seeking a highly strategic and analytical Sales System Specialist to join our team. This role is important in maintaining our sales technology stack by configuring and coordinating our key sales tools, onboarding and offboarding users, and assisting with vendor renewal cycles. Key Responsibilities Administer and optimize core sales systems including...

  • Netsuite Business System Analyst

    hace 3 semanas

    Xico, México Bringit A tiempo completo

    **We are Bring IT!**We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world.From taking products to the market, to **boosting productivity** with the right technology and processes, the work we do is improving the way people work.To get there, we're **building a global and...

  • Support Specialist

    hace 3 semanas

    Xico, México Concord Servicing A tiempo completo

    Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes.We are service-focused, innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and...

  • Specialist, Business Support

    hace 3 semanas

    Xico, México Mastercard A tiempo completo

    **Our Purpose**- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.Our technology and innovation, partnerships...

  • Latam Business Support

    hace 3 semanas

    Xico, México Boeing A tiempo completo

    A leading aerospace company is looking for a Senior Business Support Specialist to be the primary contact in Mexico for business support tasks.This role requires fluency in both English and Spanish, along with a minimum of 5 years of experience in business support services.The successful candidate will ensure compliance and develop relationships across...