Technical Analyst

With over 1.3 million happy customers, Magik builds and scales industry-leading direct-to-consumer health, wellness, and beauty brands. Our team leverages decades of experience, scientific rigor, and strategic marketing to deliver products customers trust and love.Join our high-growth team as a key player in ensuring the smooth technical operations and digital presence across our leading health, beauty, and pet care brands. We're looking for a proactive, detail-oriented Technical Analyst to drive the setup, monitoring, and management of custom domains, emails, phone numbers, and all affiliate tracking systems in a fast-paced, results-driven environment. This is an opportunity to make a tangible impact on our web infrastructure as we continue to scale.What You'll Do:Technical Domain & Email ManagementSet up and configure custom domains for new and existing websites, ensuring seamless DNS management and integration with Cloudflare and related platforms.Implement, monitor, and manage branded email addresses to maintain robust deliverability and security; proactively monitor SPAM activity and resolve issues quickly.Provision and assign new company phone numbers as needed for marketing, support, or operational purposes; monitor usage and escalate anomalies.Proactive Site and Brand ManagementLead the technical aspects of site rebrands—including new domain registration, subdomain creation, DNS updates, and Cloudflare configurations—ensuring zero downtime and strong brand cohesion.Collaborate with cross-functional teams to plan, test, and launch rebranded experiences while maintaining digital infrastructure best practices.Affiliate Stats Monitoring & TrackingSet up and monitor custom affiliate tracking links and systems to ensure accurate real-time performance data flows, collaborating with the marketing team for any required adjustments.Proactively audit affiliate tracking, quickly identifying and resolving discrepancies to maintain reliable metrics.Proactive Issue Resolution & Infrastructure SecurityAnticipate risk, monitor for deliverability or compliance issues, and initiate remediation before problems impact performance.Work with IT and Security teams to resolve any vulnerabilities related to domains, DNS, email, or phone numbers, including monitoring for SPAM and managing blacklists proactively.Who You AreTechnically adept with a strong understanding of domain registration, DNS, SSL, email delivery, and Cloudflare or similar CDN/edge security platforms.Experience setting up and monitoring company email systems (Google Workspace, Outlook, or similar) and troubleshooting SPAM/deliverability issues.Hands-on experience with domain management for marketing and direct response campaigns; experience managing phone setups through Twilio or similar a plus.Keen attention to detail, proactive problem-solver, and comfortable managing projects with shifting priorities.Collaborative, communicative, and eager to work with colleagues from IT, Marketing, and Customer Support in a dynamic environment.Preferred Qualifications3+ years in a technical support, devops, sysadmin, or digital operations role with direct experience in domain and email infrastructure.Understanding of affiliate marketing tracking tools (e.g., Everflow, CAKE, Impact, or similar) and experience troubleshooting affiliate stats and click-tracking issues.Comfort with change management and process documentation for technical procedures.A plus, but not required: Experience with affiliate marketing tracking tools (e.g., Everflow, CAKE, Impact, or similar) and experience troubleshooting affiliate stats and click-tracking issues.