Digital Experience Web, Sr Specialist

hace 3 semanas

Monterrey, México Autozone A tiempo completo

**Job Title**Digital Experience Web, Sr Specialist**Position Purpose**Design the strategy and implementation of a robust information analysis model following the best practices that support the Digital Experience area in their decision-making process.Working as a strategic business partner to cross-functional teams, this position will leverage your ability to quickly gain insights from quantitative and qualitative data understanding customers' needs, engagement opportunities, track key performance indicators (KPI) and assimilate industry trends to support insights-driven business decisions.Perform exploratory data analysis to identify product lookup trends, traffic engagement, monitor customer experience (CX) performance and customer journey (path-to-purchase, attribution, bounce rate), run conversion analyses (e.g. Checkout waterfall, null searches, abandonment) and make recommendations to effectively support our strategic digital initiatives.**Primary Accountabilities**:- Design and implement the transformation strategy of Web analytics and Digital Experience, implementing best practice methodologies transforming data into intelligence to provide a proactive service to decision makers.- Permanently evaluates the performance of the e-commerce business and ability to anticipate stakeholders' needs and recognize the opportunity to provide proactive insights to build tight thought partnership.- Leverage multiple technologies and data sources to deliver cohesive insights to cross-functional partners (Merchandising, Marketing, and Digital Product Owners) on campaign analytics, marketing mix modeling, multi-touch attribution, site engagement, customer journey and deep-dives to uncover high-impact opportunities.- Product Owner for digital analytics and visualization tools used to analyze sales trends, customer journey, category performance, segmentation analyses, click path analyses, customer analyses, online marketing analyses, and a variety of tests.- Generation of all the reporting and automation of loading processes to ensure the availability and quality of the information used for decision-making in the Digital Experience area.**Education & Experience**Level of Formal Education: A Bachelor's degree (BA, BS) or equivalent.Area of Study: Statistics, Computer Systems, Engineering, Marketing or comparable field.Years of Experience: Three to five years.Special Certifications or Technical Skills: 4+ years of experience with digital analytics and tool administration systems (Adobe Analytics, Google Analytics, Piwik, etc).4+ years of experience utilizing a B14Tag Management Platform (Google Tag Manager, Adobe DTM, Tealium, etc.).Demonstrate advanced data step/macro programming in SQL, Phyton or SAS, ability to perform advanced statistical analysis including regression, correlation, and crosstabs.Experience using a BI tool such as Tableau, Power BI, Qlik Sense, MicroStrategy, etc.JavaScript, HTML, CSS Experience (Websites and SPAs) a plus.Other/Preferred: Graduate degree/MBA preferred.

  • Digital Experience Web, Sr Specialist

    hace 3 semanas

    Monterrey, México AutoZone A tiempo completo

    **Job Title**Digital Experience Web, Sr Specialist**Position Purpose**Design the strategy and implementation of a robust information analysis model following the best practices that support the Digital Experience area in their decision-making process. Working as a strategic business partner to cross-functional teams, this position will leverage your ability...

  • Digital Experience Specialist Int

    hace 3 semanas

    Monterrey, México Blue Yonder A tiempo completo

    Job Profile: Digitial Experience Specialist Int.Overview:The Customer Success organization is dedicated to helping our customers realize value from their investment with Blue Yonder, working in concert with our partners across the company. The Digital Experience Specialist Int has a critical role supporting our services with activities to help enable...

  • Sr. HR Specialist

    hace 2 semanas

    Monterrey, México ResultsCX A tiempo completo

    **Description****Sr. HR Specialist**The Sr. HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution.As a ResultsCX Sr. HR Specialist, you will be supporting all ResultsCX employees globally using a variety of...

  • Specialist Digital Content

    hace 4 semanas

    Monterrey, México AutoZone A tiempo completo

    **Job Title**:Specialist Digital Content**Position Purpose**The Digital Content Specialist is responsible to create and/or revise written content for an engaging digital experience. Under the direct supervision of the Digital Experience Manager, she/he will research, write and edit a wide range of resources for customer education in both DIY and commercial...

  • Specialist Digital Content

    hace 4 días

    Monterrey, México AutoZone A tiempo completo

    **Job Title**: Specialist Digital Content **Position Purpose** The Digital Content Specialist is responsible to create and/or revise written content for an engaging digital experience. Under the direct supervision of the Digital Experience Manager, she/he will research, write and edit a wide range of resources for customer education in both DIY and...

  • Customer Experience Management Sr. Specialist

    hace 3 semanas

    Monterrey, México GM Financial A tiempo completo

    Overview:The**Customer Experience Management (CXM) Senior Specialist** is a critical role in the Program Management of the GMF IO Voice of Customer Program. The VoC Program is a core business strategy of GMF, designed to enable connection to the variety of Retail, Fleet, Consorcio and Dealer customers we serve across IO through gathering, analyzing, and...

  • Web & App Specialist

    hace 7 días

    Monterrey, México DataArt A tiempo completo

    Client: Our client is a leading multinational consumer goods company specializing in health, hygiene, and nutrition products. - Responsibilities: Manage and optimize web platforms and mobile apps - Develop strategies to enhance user engagement and performance - Oversee content updates and ensure branding consistency - Monitor analytics (GA4, app tools) and...

  • Web & App Specialist

    hace 6 días

    Monterrey, México DataArt A tiempo completo

    Client: Our client is a leading multinational consumer goods company specializing in health, hygiene, and nutrition products.- Responsibilities: Manage and optimize web platforms and mobile apps- Develop strategies to enhance user engagement and performance- Oversee content updates and ensure branding consistency- Monitor analytics (GA4, app tools) and...

  • Digital Marketing Manager

    hace 3 semanas

    Monterrey, México Bebeedigital A tiempo completo

    Job Overview:We are seeking a skilled SEM Specialist to manage paid search campaigns, conduct keyword research, and analyze web analytics.This is an excellent opportunity for professionals looking to grow their digital marketing skills.Key Responsibilities:Optimize campaign performanceMonitor key performance metricsProvide detailed reportsContribute to...

  • Remote Ui/Ux Designer

    hace 3 semanas

    Monterrey, México Divelement Web Services A tiempo completo

    A leading web services company is looking for a UI/UX Designer for a remote project focused on redesigning a high-impact digital product.The ideal candidate has over 3 years of experience and a strong portfolio.You will lead the design process, collaborate with teams, and enhance user experience.This role offers creative autonomy and the opportunity to work...