Oliver Wyman

Job OverviewReporting to the Office Services Manager, this role is responsible for iProcurement (processing invoices; setting up suppliers, etc.) and acts as a point of contact for the central finance training hub for T&A and Amex Company Pay.This is a hybrid role that requires 2 days per week in our Mexico City office.Key ResponsibilitiesiProcurement: Strategic alignment with GSP and Sourcing team and assist with specific procurement tasks including Sourcing, Procurement, and Supplier Onboarding Processes.Manage the "Acquisition Process" with the objective of onboarding new suppliers in iProcurement, as well as training new colleagues on the invoice and payment process.Develop and implement procurement strategies for internal and external users.Support the purchasing function and communicate any supply problems that may impact business operations.Collaborate with internal stakeholders such as Finance, EA Group, Partners and Principals, IT, Global Sourcing and Procurement, and other departments to ensure alignment with organizational goals.Analyze procurement data, generate reports, and provide insights to support decision-making (tracking KPIs, monitoring supplier performance metrics and identifying areas for improvement).Act as a strategic partner for the business and ensure high professional standards.Configure, train, and resolve other activities related to iProcurement.Capture lessons learned and best practices from each implementation and integrate them into future improvement roadmaps.Process invoices through the iProcurement and Smart Source tools for multiple departments and project teams across the Americas.Manage trackers and reports to provide accurate updates and follow-up to iProcurement users and stakeholders.Develop strong working relationships with the Finance team to ensure timely payments to our suppliers.Provide updates to the annual PO balance and check payment status.Act as accounts receivables contact for major suppliers requesting payment status.Set up and maintain supplier payments via the iProcurement system, ensuring correct payment terms according to the contract.Manage the OW iProcurement inbox and respond to user inquiries related to the operation of iProcurement and the processing of invoices for payment.Provide training for iProcurement and Supplier Set-up Process.Facilitate monthly or semi-monthly training sessions on Oracle and Procurement tools for new hires or assist OS team with onboarding all new hires for iProcurement, Supplier Setup, and Payment Process.Facilitate clear communication between end users and the help desk team, acting as a liaison.Follow up with end users to ensure tickets are resolved satisfactorily or further escalation as needed.Update iProcurement and APEX system resource materials on Finance SharePoint and Degreed (e.G., How-to Guides).Experience RequiredBachelor's degree in Finance or related fields (Accounting, Business or Management Accounting, or Management Information Systems).At least 4–6 years of experience in Finance, Accounting, Procurement, or Purchasing.At least 4–6 years of experience in end-to-end Source-to-Pay processes.At least 2–3 years of experience working with Oracle tools (Procurement and Purchasing).Strong knowledge of finance processes.Experience with Supplier On-boarding Processes.Experience in Contracting and e-contracting with understanding of purchase-to-pay processes.English fluency (written and spoken) required.Skills and AttributesDriven to provide a high level of service in a fast-paced environment.Customer service skills and experience are very desirable.Process-oriented thinking, planning and organization skills, and analytical and conceptual thinking.Stakeholder management skills: managing different stakeholder groups across functions and operating companies with strong communication.Training and change-management skills: conducting trainings, developing training materials, and supporting change to new ways of working.Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements.A self-starter who can work effectively autonomously.Ability to prioritize multiple requests and be productive and flexible.Collaborative and team player.Adaptability – efficient under pressure and able to meet deadlines.Ability to receive and incorporate constructive feedback quickly.Excellent communication skills at all levels of the firm.EEO StatementMarsh McLennan is committed to creating a diverse, inclusive, and flexible work environment.We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.#J-*****-Ljbffr