Customer Quality Engineer

Join to apply for the Customer Quality Engineer role at National Engineered Fasteners Inc.Join to apply for the Customer Quality Engineer role at National Engineered Fasteners Inc.Customer Quality Engineer – Operations SupportPosition Overview: This position will focus on Customer Relations with regard to any quality concerns.With the assistance of NEF Canada Quality Assurance, oversee the quality processes of the GX Pro Opus warehouse, ensuring all requirements and processes are followed accurately and safely.Main Responsibilities:• Respond promptly to customer application issues, delivering exceptional service and maintaining high customer satisfaction.• Work with suppliers to ensure thorough root cause analysis and effective corrective action.• Oversee sorting, kitting, and light assembly tasks to ensure accuracy and adherence to deadlines. • Manage calibration of all measurement equipment.• Coordinate containment and resolution of Non-Conforming Products and Quality Alerts.• Ensure continuous production by supplying customers with quality-assured products, including NEF sorting, third-party sorting, and shipping proven inventory.• Conduct customer visits to address quality concerns and collaborate with NEF Quality Assurance (QA).• Report to the NEF Quality Assurance Manager• Perform additional tasks as assigned.Education / Experience:• Bachelor’s degree in engineering Key Skills / Core Competencies:• Manufacturing/Quality Engineer and PPAP experience.• Fluent in English and Spanish.• Proactive problem-solver with the ability to address and resolve complex issues.• Strong attention to detail, organization and problem-solving skills• Capability to ensure internal processes consistently produce quality outcomes.• Strong leadership skills, setting an example within the warehouse environment.• Excellent oral and written communication abilities.• Working knowledge of MS Office• Strong time management and prioritization skills to meet strict deadlines.Preferred Experience:• Minimum three years of experience in a customer-facing role within the automotive industry.• Knowledge of the ISO standards, and quality systems.• Experience with Lean Manufacturing or Six Sigma methodologies.• Warehouse and distribution experience is a plus.____________________________________________________________________________________________________ Company Overview:National Engineered Fasteners Group (NEF) is a firm dedicated to providing innovative and cost-effective engineered fastening solutions to global manufacturers. Founded in 1996 by owners and staff with extensive fastener experience, NEF has established both exclusive and non-exclusive distribution relationships with many leading North American and European manufacturers. NEF offers over 50,000 different fasteners and fastener-related tools, including both standard and non-standard custom-manufactured engineered items, from office and warehouse facilities in Breslau.The NEF Commitment:NEF is committed to providing our customers with the proper fastening solutions. We will supply quality products at competitive prices, delivered on time, supported with a high level of customer service, and handled by product-knowledgeable staff. National Engineered Fasteners welcomes and encourages applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process.About Distribution Services Group: Distribution Solutions Group (DSG) is a best-in-class specialty distribution company providing high touch, value-added distribution solutions to the maintenance, repair, and operations (MRO), original equipment manufacturer (OEM) and the industrial technologies markets. DSG was formed through the strategic combination of Lawson Products, a leader in MRO distribution of c-parts, Gexpro Services, a leading global supply chain services provider to manufacturing customers, and TestEquity, a leader in electronic test and measurement solutions. Through its collective businesses, DSG is dedicated to helping customers lower their total cost of operation by increasing productivity and efficiency with the right products, expert technical support, and fast, reliable delivery to be a one-stop solution provider.DSP serves 120,000+ long-standing customers in several divers end markets supported by more than 3,000 dedicated employees and strong vendor partnerships. DSG ships from strategically located distribution and service centers to customers in North America, Europe, Asia, South America, and the Middle EastSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales, Engineering, and ManufacturingIndustriesTurned Products and Fastener Manufacturing, Transportation, Logistics, Supply Chain and Storage, and Appliances, Electrical, and Electronics ManufacturingReferrals increase your chances of interviewing at National Engineered Fasteners Inc. by 2xQUALITY SUPPLIER ENGINEER SR. 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