Vip Relationship Manager

hace 2 semanas


Xico, México Laborintos A tiempo completo

Position: VIP Relationship Manager / Client Success Manager (CSM) Location : Remote (Location Flexible) - EAST working hoursContamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y / o el entrenamiento de sus profesionales.Actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional.We're looking for a highly strategic and client-focused VIP Relationship Manager (CSM) to serve as the primary point of contact for our portfolio of clients.In this role, you won't handle day-to-day campaign execution — that work is owned by our GTM Engineers — but you will lead the overall client relationship and ensure they receive measurable value.You will run weekly strategy calls, provide responsive support through Slack / Intercom, track key health metrics (NPS, meetings booked, usage), and collaborate closely with GTM Engineers to keep campaigns performing.Your core mandate is retention, client satisfaction, renewals, and account expansion.Your Responsibilities Will Include : Client Relationship#J-*****-Ljbffr



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