Tier 2 Support Supervisor — Escalations

A leading technology company in Veracruz, Mexico is seeking a Tier 2 Customer Support Supervisor to lead a specialized team in handling escalated customer cases.Responsibilities include team development, managing technical issues, and collaborating with cross-functional teams.The ideal candidate will have supervisory experience, strong analytical skills, and...

A leading technology company in Veracruz, Mexico is seeking a Tier 2 Customer Support Supervisor to lead a specialized team in handling escalated customer cases. Responsibilities include team development, managing technical issues, and collaborating with cross-functional teams. The ideal candidate will have supervisory experience, strong analytical skills,...

Join to apply for the Tier II Technical Support Team Lead role at Owner.Com1 day ago Be among the first 25 applicantsWe're looking for a strategic, technically strong, and people-focused Tier II Support Team Lead to help scale and elevate our growing Tier II team.If you love solving complex problems, developing others, improving systems, and driving...

Attention All!!we're looking for a Tier II Active Directory (AD) Support Analyst!ResponsibilitiesProvide advanced technical support, administration, and troubleshooting for Active Directory environments, supporting day-to-day AD operations, escalations from Tier I, and contributing to the stability, security, and optimization of identity and access...

**RH: Omar Gonzalez****Position**:Apps Support Tier 2**Location**:Aguascalientes**Industry - Sector**:Banking**What you'll do?**- Experience in technologies such as Microsoft.NET core,.Net Framework, RESTful API, SQL Server, Oracle.- Prior experience on Service NOW, APM Tools - Dynatrace or equivalent.- Prior experience in Batch monitoring.**What you'll...

A global business process outsourcing firm seeks a Senior IT Support Specialist (Tier 2) to manage secure access and enterprise communication platforms.This fully remote role offers flexible hours and focuses on troubleshooting complex IT environments while optimizing performance across diverse user bases.Ideal candidates will have a strong background in...

**Technical Support (Tier 2)**:**Remote, Mexico**:**JOB OVERVIEW**As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers.You will diagnose and troubleshoot software issues and assist customer administrators & usersthrough end-to-end resolution.**RESPONSIBILITIES AND DUTIES**- Troubleshoot complex issues and...

A leading global consulting firm is seeking a Tier 2 Support Analyst to maintain the stability of a digital life insurance ecosystem.This role requires 1-3 years of relevant experience and involves incident management, service coordination, and collaboration with various teams.Ideal candidates should have a bachelor's degree in IT, strong troubleshooting...

Flo Networks is a leading provider of telecommunications services between the United States and Mexico.We provide voice and data services to Fortune **** companies, telecommunications and cable companies through a fiber optic network that stretches 35,000 km between both countries.We are looking for a **NOC Tier 2 Engineer** to provide support, monitoring...

A global technology solutions provider in Mexico City is seeking a Tier 1 Support Engineer to enhance customer experience through effective technical support.Responsibilities include managing support requests and resolving customer issues while documenting processes.Candidates should have 5+ years in IT/telecom support and a technical degree, with fluency in...